Reviews for Blaze Pizza in Brea, CA
The service was good to start but my pizza came out a bit burnt - they apologized and I was fine with taking the pie as is. But... the manager Rash insisted they make me a new pizza pie fresh so that it would taste as it should and not be burnt. They quicklymade the new pie for me and I left happy and impressed by the quality of customer service at this location. Thank you Rash! Read more
Made an order online since I was in a rush. I get there on time. No other customers at the counter. For minutes nobody greets... me. Then when they do, the order has not been started & it'll be ready in 5 minutes. 8 minutes later What is the point ofordering ahead if they won't start the order until I arrive? I love blaze pizza in general & the options they have, andunderstand staffing is not easy at this point in time. I gave 3 stars and if I return I will update. Read more
Had a service worker with his AirPods in during work. He ignored me when I asked six times. Calling his name all the way to the... cash register where he was at. Even two feet in front of me he had no regard for me or my presence. He then disappeared for tenminutes into the back only to reappear and ignore me again. Don?t say open unless you?re open. And if you are going to open,have the workers come in earlier so I don?t have to see him replace the old ice from the day before. At this point it isn?t evenhis fault he was setting up the whole day by himself. And no, I don?t want to email you internally so you can tell me I?m wrongthanks. Read more
They used half frozen gluten free dough. It took forever and didn't even cook most of my pizza. The outer edges are burnt and... the inside is all still dough. Would not recommend. Read more
Sloppy pizza!!, guy and girl are not happy at this work and throwing toppings on pizza along with water from the ovalini and... basil. his way of trying to take the water off was using a paper napkin and also taking off the sauce. If I could I'd give 0stars out for 5. Read more
My daughter wanted pizza so I agreed to go here. Sadly the food looked old and the place looked dirty, but we continued to... order with someone that didnt want to be there.. we waited 10 minutes for our food, and got the wrong pizza.. when I asked for arefund because my husband and other daughter were already eating, I got attitude and no thank you or sorry at least.. verydisappointed.. Read more
Dirty utensil container. Poor customer service. Been waiting for my order and they already cooked and done with my order but... still asked employees if i paid for it and I showed my Google Pay App that I paid. Pizza ???? was already cold when she gave itto me Will not recommend eating at this place. Read more
Food is average and they don't offer refills on drinks.