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MoonShine Modern Supper Club
ginacollucci
3 weeks ago
0.5
It is alarming what happened to me after dining at Moonshine.
I paid the bill, left a 30% tip and later discovered a larger tip had been added to the total without my consent. I wouldn’t have even noticed the additional tip added afterwards if it wasn’t a tip of 100% of the total. Yes, a 100% tip.
Despite the efforts made to resolve the issue politely over the phone, the owner called back to escalate the situation in an unprofessional and hostile manner loudly yelling, calling me names and mocking the situation. He was extremely aggressive and demanded that if I wanted my money back that I needed to come and pick it up in person.
This post is to encourage others to be cautious when dining at Moonshine and to be vigilant about any unexpected charges afterwards.
I hope this establishment will improve its practices in the future. Whether the additional tip added was $20 or $200, it is still unacceptable.
MoonShine Modern Supper Club