Reviews for Cold Stone Creamery in Aberdeen, NC
Whoever was working up front kicked me and my service dog out. She said that dogs aren't allowed but he was a service dog
Loved the ice cream! Fairly priced and friendly staff.
Customer Service was terrible!! It was ONLY 2 employees working between the hour of 4-5pm, the line was typically almost to the... door. The male employee thought us was ok around this time to refill the ice cream trays that were still FULL. The line wouldhave moved a little faster had he helped the girl that was making and taking orders. They should have planned their thoughts outdifferently and helped the customers and NOT restock during this time of day. I was rather annoyed that when I staying at theregister to pay for my ?LOVE IT? sized ice cream, the girl actually took my cup and slid it across the counter towards me!! Thatwas EXTREMELY rude!! I think your location needs to have a ?TEAM? meeting to meet the needs of YOUR customers and NOT theemployees personal life!! Read more
Ordered a $45 cake. Paid in full. Was told it didn?t show up on their order history and they didn?t know why. Was just told ?yes... we see the receipt?. Waited 15 mins. Finally came in and said they?d give us a refund. Terrible experience. Read more
Too expensive for the quantity and quality. The ice cream was gooey like it was not so fresh and had been thawed and refrozen.... The quantity in my "love it" cup was level with the rim, while the quantity in the "love it" cup of my companion was nicelyrounded much higher than the rim...mine was a "like it" quantity placed in a "love it" cup. Person who made mine was indifferentand walked away. For nearly $7.00, it just is not worth it. Go to Purple Penguin where you can make your own fro-yo and sorbetand come out less expensive than cold stone. Read more
very great and attentive service. i was helped as soon as possible and the server, Madison D., was kind enough to inform me... that my love it coffee lovers only would be more expensive as a shake. afterwards she blended it excellently, it was one of thethickest milkshakes i have ever had! very good. she kindly handed me my milkshake and a straw and also offered me a receipt.great service! Read more
What can I say... Yummy!!! Large variety of ice cream and cakes made of them. They also have ice cream for dogs! Mine is very... excited about that ????. This time I ordered a Valentine cake. Can?t wait to try it Read more
I stopped in on a Monday night and noted the line was a few people long. There was only one girl working (Yesenia) but she was... five stars for Coldstone. Her level of quick, efficient service with a great attitude was a step above the majority of workerstoday. I hope the Aberdeen Coldstone recognizes her for the benefit she is! Read more