Reviews for Jack in the Box in Acton, CA
Drive thru and was in and out of there in under 5 minutes got a bunch of tacos and the basic witch shake... So good yummy yummy... wish I had taken a picture the shake looked so perfect ???? Read more
Monster tacos were absolutely delicious and big with lots of meat! Surprised! Breakfast items were hot & delicious, also!
Gave me the wrong shake. Also tried to charge me extra for ranch even though that has never been the policy before. So went... without ranch. Plus gave me 2 ketchup packs for my whole order which is beyond stingy considering I ordered 2 combos. Went thruthe drive thru and they asked me to park up front and they would bring my order out-by the time I got my order food was cold andobviously had been sitting around for a while. Used to love this place but personnel obviously doesn?t want to attract customersto return. Disappointed Read more
Usually is good service, it all depends who you get in the drive through window. Today I ask for extra salsa for my burrito, but... she only gave me one, and said that they would have to make some more later, we all know (and I've seen it myself) that it comesin a bag and you just pour it on the little plastics, i was totally down to wait for her to do that in the parking lot, but sherushed me away with a "have a good day"!. I guess she didn't want to go that extra mile for a customer, and that little detailis what can make a difference..... Read more
First time me and the wife tried jack in the box.The service here is what will make us come back for seconds. Great first time... experience and they cashier that reccomend both sandwiches for us was the best customer service I seen in a while. SomethingJunior I think was his name. Superb customer service! That's rare now a days! Thanks again. We need more jack in the box in thesouth! Florida needs at least 1 Read more
Update May 2022 - Food quality is much better on the regular. But, DO NOT make a mistake on your order. They will drag you hard... (over 20 minutes) for the remake. Had to make an adjustment for an allergy after forgetting to ask ahead, and they didn't evenbother to restart it until ten minutes later. Not fun. Update July 2021- Still sucks and they now give out patties that arehalf missing (see pics) They apparently don't care enough to serve hot and fresh food. Today was the last $6.50 I'll be payingthere. Made me wait aside from the line for what I thought would be fresh, but it was cold and stale. Even only 2 minutes afterreceiving the "food" Update 11/05/2019 even when you ask for it to be made fresh, they will lie to you, and still cut corners.I can't believe how lazy these cooks are. I don't mind waiting, just make it fresh. They can't even get that right. Read more
When the girl is there they have great customer service, otherwise horrible. 2 young men just treated me very condescending to... the point I don?t have faith they didn?t do anything to my food. Was looking forward to trying your new menu items but I won?tbe back. I would fire both of them immediately or you will loose a lot of revenue & otherwise loyal customer. Read more
I do not understand how hard it is to hold cheese on a sandwich. It was stated 3 times while ordering and even red back... correctly, but that information didn't make it to the people in back preparing the sandwiches. Out of 4 meals only 2 wereright. I would drive 40 miles out of my way to avoid eating here ever again. Read more