Reviews for Starbucks in Agoura Hills, CA
They are close but they do not have the respect to place a note in the web or in the door. They have the sign but they do not... honor their business hours Read more
Two weeks ago my order was put into a carrier for me and the lid wasn?t on fully normal was it in the carrier well. Doesn?t help... the carriers are very flimsy lately and I had it full with drinks. My husband was driving and made the turn to leave the lot andthe extra hot latte went right over and started to pour into my lap. I jumped out when I realized it was burning me. I wentright back into the store as I was now wearing it and it was painful. Jacob came to see what was happening and gave me two $4drink cards. I did t ask but maybe offer to refund my order to my card. It has been two weeks and I spoke with corporate officethe next day. They sent an email to follow up but the location originally didn?t even ask my name or for any info. Then I calledto provide it and I was told they would follow up. Didn?t happen and when I called back I was asked well quote they didn?t havea reason to call. Hot coffee on a person and no care to follow up??!! Wow I?m not suing so you don?t have to avoid me. Knowing Iwas hurt maybe you could act like you actually cared that you caused it. Sure it was an accident however your attitude andfollow thru was piss poor!!! Read more
Throughout my life I have seen so many people, this people in that particular location are more than best. They are not just... professional but also kind hard working people. They don?t judge people, fear to everyone. God bless them. They are the mostdedicated people I have seen my life. Specially the store manager, Jacob. He is the best manager and he manage his people like awork family. Keep up the great work and God bless you all???????????????? Read more
The Starbucks in this general area are all great, except this particular store! Every time I go in there my order is left... behind, mixed up, or wrong. When I try to politely flag anyone for help with my order I am met with dismissal. Store workerswatch as I wait for a drink that?s never coming. I just don?t understand why this store can?t get it right. Read more
Order online mobile pickup when they supposedly opened and have been waiting for over 15 minutes for my order. Mind you, no one... has opened the store doors and I'm pretty sure they're sleeping in the back. My order was supposed to be picked up at 5:11. Theyhave yet to open. I tried calling the store but of course no one answered. Very disappointed Read more
Deference to mobile orders has made to store a very time consuming event . Still continues to wait up to 20 minutes in the... morning as mobile orders are pushed ahead of those who wait in line. Lots of patio space . Good parking. Evening staff arefriendly. Read more
It?s coffee. It?s made from beans and water, heated, added yummy stuff and there you go all for 5x what you can do at home. But... the great thing is that the employees are cool. It it gets busy here. Very busy so come early or late. Pro Tip: Tip yourbarista. They don?t get paid much. Read more
I like their cool drinks, daily purchasing