Reviews for Papa Johns Pizza in Akron, OH
We had an issue with an order a while back. The sauce had been pushed to close to the heating rack and fermented. My husband is... a recovering alcoholic, I called to let the store know to see if they would pull the sauce before it was served to anyone else.Unfortunately I talked to an employee who insisted they didn't serve bad food. A manager overheard her talking about it anddecided to check for herself and tossed the entire set because they were bad. We received emails and phone calls apologizingwere offered free food and were told the employee would be talked to about how she handled the situation. My husband decided totry it again tonight. I placed an order for a small pizza, breadsticks and some wings incase he couldn't stomach the sauce. Atwhich point I was informed that they had placed a mini fridge to store the sauce in so it wouldn't happen again. They alsoupgraded our order. We will now be lifetime customers because we were listened to and they fixed an issue that could have causedissues to other people. I am so proud of the management and how they handled the situation. Accidents happen but how you fix itmeans everything. Thank you for listening and fixing the problem. Read more
Tried to order got 3 different quoted increased prices on same size same topping pizza. Clerk was kind of rude and annoyed maybe... they were stretched thin and super busy. So I decided I shouldn't add to bother they were experiencing so I declined order anddiscontinued call. Called Uppercrust Pizza instead. Read more
Called in my order was told where to go went there they did not have my pizza I had to order it all over again and pay for it... twice. This is one hell of a racket Papa John?s has. I will not be coming here again. Read more
I have always gotten pizza from Papa John's at this location. But it has went way down hill. I got a pizza last night showed up... when they said and still had to wait. And on top of it the pizza was cut into 2 large pieces and the rest tiny pieces parts.Just uncalled for a two year old could have done better Read more
This Shaqaroni pizza was trash. And 8 wings for 9 dollars for these tiny wing dings are the worst. They remind me of wings you... can purchase from Aldi already cooked and just reheat in the oven same sauce and all. The pizza was not the normal papa Johnsthat I remember from back in the day. Read more
Can someone please explain to me why I was charged $8 a pc for 9 Papadias that were CLEARLY advertised for $7?! I even asked the... cashier about it and pointed to the sign that was in the window that CLEARLY said $7 and she still charged me $72. I only paidbecause my kids were hungry otherwise I would've just pulled off and went somewhere else. I don't have a problem with them being$8 but why advertise them as $7? Yeah that was my last Papa John's visit! Read more
Pizza was great..the Philly papadia? Not so much. There's little to no meat in it. Looks like a poorly made flatbread pizza when... you open it up. Paid for Italian sausage added in as well, and there is none in there. Husband bit into it and basically gotall bread and nothing else. Read more
The food is good, the menu is varied, but I disagree with your "delivery service charge" of 4.99. It is way too high and Papa... John's does not explain why we are charged this fee along with what this fee covers. Read more