Reviews for Zoup! in Akron, OH
Went in ordered the chicken noodle soup.....kid behind the counter said I'm going to need to wait a min. Okay. Clearly working... by himself in front. Could have said that differently. I ordered. Only problem is their was no chicken in the chicken noodlesoup. For that reason of no chicken in the chicken noodle soup. I'm giving them a 2 star. Read more
My first time having soup so I decided to try a few options. From the start of ordering it was not a good experience. The young... man taking my order seemed to be agitated from the beginning. I had to ask him was he ok and let him know to breathe, which thenhe seemed to relax. I ordered the tuna sandwich and had way more bread than tuna. The tuna had no seasonings besides hell ofonions. I ordered a lobster soup that they put in the microwave and it still wasn?t hot and it had a weird taste. Plus I seen nolobster. My drink from the fountain had no ice because there was an issue with the ice machine. They did tell me that ahead oftime. Overall the food and service was poor. I paid 80+ dollars with tip included and it definitely wasn?t worth itunfortunately. Also it was really cold in the building for some reason. Read more
Sadly this place has gone downhill. There?s absolutely no customer service. The building is HOT! Not sure if they are trying to... save money but I darn near passed out while in line. I ordered a broccoli cheddar soup and chicken pot pie. The broccoli cheddarsoup was so cold the soup tasted and looked like velveeta. Unfortunately, this would be last visit. Would?ve been better openinga can Read more
Worst customer service I?ve ever experienced, guy was rude the entire time I was ordering kept checking his watch and I... mentioned it was my first time he seemed irritated and like he didn?t want to wait for me to decide it made me veryuncomfortable. Place looked dead on top of it. Maybe a better staff with a positive attitude would help. Food was good. Butwon?t return somewhere I don?t feel welcomed. Read more
How is this a ?lively? Caesar salad?. There?s not even any romaine. Pretty bad example of a Zoup. Serving sizes are small, soup... was lukewarm and prices were too high. I?d stay away. Read more
First time! It was great! the salads are fresh soup is great!!! my daughters sandwich was really burt but besides that the rest... of the meal was great!!! Read more
We (kids and wife) have tried it as alternate to busy Sunday afternoon typical eateries and were pleasantly surprised by the... food. Soup was great tasting and sandwiches were freshly made with good tasting ingredients. Every other table is blocked off(with a sticker) for social distancing.. The booths don't have plexiglass dividers... so capacity is at 50%.. keep that in mindwhen going in during busy hours. Read more
Stopped in for lunch, I was the only person in line and waited ten minutes without even being greeted by the employee working in... front of me before leaving unfed. Terrible service, I used to love this place for the quick service but after this I will not becomig back here Read more