Reviews for Firehouse Subs Alabaster in Alabaster, AL
This place is always slow to get you your food even when there is nobody in the dining room. I waited 35 minutes for them to... make 2 sandwiches. The employees seem under-educated, not trained properly, and lacking. Read more
The food as always is good. The place seemed very smokey when we arrived and our order was grabbed by a different customer. ... They remade my order it just took twice as long. Overall a good dine in experience Read more
Cashier was in pain being there and the food was less than stellar. No meat at all hardly. This place used to be awesome. Not... sure what happened. Worse than a Jimmy John's sandwich Read more
This was the best sub I've ever had at a Firehouse Subs! The restaurant was extremely busy with a line to the door at times, but... the employees were moving quickly and in sync with one another like a team should. There were only 3 employees on the line and 1at the register. They were getting customers taken care of swiftly while preparing online orders. No one had a bad attitude andwas focused on servicing. ???? Read more
The food was delicious. The resturant was filthy and the majority of the staff was laughing and talking. Every table was dirty.... I kept moving trying to find a space that didn?t have food & paper on the floor. There were 4 or 5 behind the counter. I keptthinking, why doesn?t one come out and clean tables and sweep. Great product, unfortunately, the restaurant is not inviting. Read more
Very good sandwiches. My only complaint would be that the drink machine does not have ginger ale.
I completely forgot how much flavor they can pack into a veggie. I ate the first half of the medium-sized sandwich without any... hot sauce and enjoyed bell peppers, mushrooms, onions, tomato, but the second half was covered in Sorensen, a sweet, ketchupy,BBQ sauce, while the bread was also soaked with Cholula. When I arrived at 12:20 PM the line was 8 people deep and it took sometime to get to the front but I believe the wait will be much shorter outside lunch hour. I ordered a medium veggie on wheat, wasasked if I like a pickle, my sandwich "fully involved", if I want to make it a combo, if I want to round up the cost to thenext full dollar for a good cause, and finally what my name is. All ordering was very smooth and the cashier didn't lose asingle step when she heard my name. I was pretty satisfied and am still debating if 5 stars would be a more fitting rating. Read more
Stopped for a quick bite. This was my first visit to a Firehouse sub location. Floor was a little dirty, but it was near... closing time and staff was actively cleaning. Service was quick and staff was polite. Sandwich took a little longer than Iexpected, but worth the wait. The Hero had ham, turkey and roast beef. What impressed me most was the generous portion of meaton the sandwich. Bread was fresh, lettuce and pickles were crisp. Cheese was warm and melted. All and all a very good sandwich,it put the other popular sandwich shop to shame. Being a previous first responders, I appreciate the fact that they donate tofirst responders to help save lives. Will definitely be back to Firehouse Subs! Read more