Reviews for Jack's in Alabaster, AL
Good customer service and the new chicken nuggets are great!
Avoid this place. Order was wrong through the drive thru. I went inside and the cashier wouldn?t even acknowledge me until she... waited on every individual that came inside and got in line to order. Read more
At the drive thru I order a chocolate and cookies and cream milkshake. Got to the window and receive my milkshakes. Both were... very runny (to much milk). I told the drive thru cashier I?ll come in for this. When I walked into Jack?s, I noticed a lady(employee) at the hand washing station blowing her nose and didn?t was her hands. She seasoned the fries afterwards. Themanager remade my milkshakes and I was please. Not sure if I?ll return to this location. Read more
I normally love Jack's. And there are several in town I've been to. Always enjoyed the food and people. At this one, though, it... felt like a different place altogether.Fries looked (and tasted) like they had been re-heated by redropping in the fry oil (ormaybe the oil isn't changed often) . Sandwich looked like it had been through a hurricane. Meat was halfway out between thebuns. The condiments were too heavily applied and had seeped out, covering the outside the bun. Drive through person didn'treally talk other than to tell me a price. No "have a nice day" or anything. Didn't even make eye contact. I felt like a cog ina machine, and their facial expression said "be happy you at least get to leave the machine" . Read more
First time ever trying this restaurant out while traveling. First impression of the place is it looked good, sadly thats where... the high point was. Went to go use the bathroom and it stunk badly. Both stalls toilets had feces all over the seat. Toldthe person who we ordered from and she didnt seem to care and didnt relay it to any other employee. Sat down with our food andone order was wrong. Burgers were not terrible but not good either. The manager was sitting right next to our table and withouta doubt had to have heard our conversation about the restroom but did nothing. This experience was enough to make me never tryanother jacks elsewhere. Read more
Worst experience ever. I came around 9pm. Order a regular sandwich and a coke. Got my coke. Never got my sandwich. I got... tired of waiting around. 30 minutes. and left . Do not go there! Read more
I wanted something quick for breakfast, but I didn't want McDonald's or Burger King. I decided to give Jack's a try since it... wasn't far away. I can't believe what I had been missing out on! I had the fried bologna sandwich combo. The sandwich wasperfectly toasted and came with 2 slices of bologna along with egg and cheese. I was caught off guard (in a good way) by theamount of hashbrowns. I feel like I got more than what I paid for! Read more
Nice option for fast food. Chicken and burgers are good. Food is cooked fresh. Little chilly in the dining area at times.