Reviews for Starbucks in Alameda, CA
The one African American lady tends to always have the most attitude. I ordered a venti iced coffee and received a grande, so... when I brought it up to her attention she responded that it says "Grande" with attitude. Umm, your cashier made the mistake notme. Read more
One of my favorite locations for years. Always great service. Receptive to feedback. There is a beautiful outdoor patio that you... can relax in while finishing your coffee. It?s good for kids, dogs, meeting with friends Read more
This location is normally quick and friendly. Recently my last 2-5 visits have no been so. In particular, there is one lady... there we obviously doesn't like her job or helping customers. I am here now, no one else was in line only me. There Isa new guyhelping out named Ray and he asked for a moment to get help on a drink order. The manager looks up at he and I and says " I justcan't help you right now!" He apologized and asked me to wait, then a friendly barista leaned over and helped. This is not thefirst time this particular person has been unfriendly and oddly unprofessional, the attitude remains each of my visits. Read more
If you're reading some of the older reviews, you may not want to stop by. Rest assured that since new management and staff took... over about a year ago, this store is now arguably the best on the island and in the area! Really. Always friendly, alwayssparkling clean, fantastic quality drinks, and despite working with minimal staff during the pandemic, they're quick andorganized. They have done a fantastic job with their firm yet courteous handling of COVID, and as a customer, I've always feltsecure and safe knowing I am entering a space that they are actively monitoring for compliance. Realistically, people shouldknow how things run by now. Be sure you tip them well- these fine humans deserve it! Read more
Out of all other Starbucks on the island, this is not my favorite. The store frequently looks unkept and the service isn?t... always the best. But there?s ample parking, it?s conveniently located next to the gas station and many stores - park once andget a lot of errands done all in one place and then fill up on the way out. There?s also a large outdoor patio- perfect on ahot day while out with your doggies. Read more
Great location with outdoor seating area. Real nice! Wish they clean the tables every morning. I felt like that I worked for... them since I had to bring the wet napkin to clean the sticky tables and chairs and wiped out left over crum. By the way, some ofthe receptionists weren't very friendly. And some of them often forgot to give a 10 cents credit when bringing my own mug.Moreover, she/he often got irritated when reminded. Such a sad story happens in such a great facility from time to time. I didnotice the senior staff (looked like the person who was more of in charge) was often courteous and friendlyprofessional. Updates on 2018-6-2: Since my last review, this joint has put quite an effort to clean up the outdoor seatingarea. The chairs are now lighter and easy to repositioning without annoying noise. Tables are now cleaner. Garbage cans arecleaned before it?s full. It?s very enjoyable. Thumb ????????????????????????????!!! Update on 2019-3-15 I?d like upgrade this?? joint to 5 stars status. It has become clean and tidy in my recent visits. What a pleasant place to have a cup of dark French????????roast coffee ??! Read more
Baristas are very nice and attentive here. I always order ahead, come in and pick up. This last visit, altho the store was busy,... the gal asked if I had wanted whip cream. She multitasked, adding whip cream and more nutmeg to the top. One of the bestStarbucks around this area. Nice little spot near Nob Hill shopping center in Alameda. Has outdoor seating for the warmweather. Close by the "river" area of Alameda, nice to walk around or even jog. Read more
Came hoping to have a coffee and get done work done. My laptop doesn't work without a charger and there is no working outlets.