Reviews for Troy in Alameda, CA
Update: GROUPS: a gratuity is added to your bill if 6+ people are in your group, but they will not tell you. They also struggle... to split checks and twice now have messed up, adding extra items in the bill that no one in our group purchased, and the othertime failed to split the tax and gratuity so the last to pay had an enormous bill and they couldn't figure out how to split itand ultimately just shrugged like that's your problem, even though they got more than 40% tip both times (we forgot about thegratuity thing and tipped as usual on top of gratuity even though service was mediocre... The server made a couple hundred bucksfor about an hour of our presence, checked in once... We eventually asked someone else for our drinks halfway through the mealsince they still hasn't been brought out (someone else also served the food, so hopefully they split tips with the whole staff),no silverware and some folks were finishing their meals while others were still getting theirs).. the restaurant was less thanhalf occupied each time so they weren't very busy.. For groups it does say somewhere on the menu about gratuity for groups, butwho reads a menu cover to cover? Especially if I like the food enough to take a big group there? We have tried twice now totake sizable groups and introduce them to the food, but the service heavily tainted the experience both times we went and ate inrestaurant with our friends. I Do NOT recommend this place for groups. Otherwise okay, but check your bill and your bag beforeyou leave. My old review: (I'm going there less often and I'm not sure if it's my taste buds changing or if the gyros have lessflavor, but it's of note.. this below part of the review is more than a year old:) Delicious gyros! But it's been months sincewe've gone because it broke my heart when we got home and realized they forgot to give us the baclava we paid for :'( They'veadopted a bigger placed next door and it's great!! Delicious and nice environment. Read more
Holy moly this place has gone down hill. First, I want to say the waiters were under staffed. They were nice and doing their... best. The food was my main gripe. We ordered beef souvlaki and salmon plates and asked to swap the rice with fries. We alsoordered two drinks. After waiting about 45 minutes, no drinks came, rice was not swapped and the salmon completely raw. Whatdid make it to the table was a severely over salted beef skewer somehow under cooked inside and tough on the outside. A marvelthat?s possible. The waiter gave a free side of fries for forgetting to swap with the rice, but it was after we had finishedeating the salty beef bites. I used to love this place before they moved in next door. I am never eating here again. Perhapsthis is simply a symptom of the demise of our civilization; a slow collapse into a mad max future. Read more
Flavorful and delicious, I?ve been coming here since I was in high school. I tried the lamb platter with tomato sauce and it was... phenomenal for my Indian palate. Service was amazing as always, very kind! Read more
This place has absolutely the best Greek food in Alameda! Since they moved to the new bigger location next door where Pappo used... to be they definitely kicked it up a notch. The food is fresh and delicious, the service is great, and they now have a full bar.I gotta give a shout out to Blanca and Hector too! If you want a tasty meal at a reasonable price come check out the all newTroy! Read more
The moussaka was perfect! Loved the grilled vegetables and their pita bread. The spicy sauce is like Mexican salsa, very tasty... and spicy! Wasn't too impressed with one of the tzatziki's, it wasn't good anymore, looked brownish and tasted sour. It is abit disappointing that there wasn't better quality control. Read more
Fresh, delicious and well-made food, the green hot sauce is perfect! The service is always friendly and the kitchen staff is... always happy and quick. Read more
I tried the Gyro wrap and it was really good. However, unfortunately I can't say the same for the service. I would like to offer... a small peace of advice: There are two main reasons why a restaurant succeeds. #1 is the quality of food. #2 is the service. Inorder to succeed, you must have both, not just one. I Drove a long way to try this place, and I was greeted by a not so pleasantserver /host. I don't understand this, if you don't like working with people, please don't work at a restaurant. Therefore,unfortunately despite the good food, I can't recommend it. To me, service is as important as the food. Read more
went on a date here, and I would kinda recommend if ur looking for a quiet and lonely place for lunch. Not very popular so it's... great if u want someplace quiet. The customer service was meh and a bit slow but, I didn't mind since I had a great time w mydate :] Read more