Reviews for Arby's in Albany, GA
Great food but we must have caught them during a cleaning time because it was very dirty and sticky.
Worst experience. I asked for a chicken sandwich in the drive thru and was told ?we have no chicken pattys?. So I asked if... they have chicken nuggets, was told ?we have no chicken nuggets? while someone in the back was yelling ?no? rudely. Then Iasked if they had Turkey sliders and someone said ?no?. Why are you open if you have no food to offer? It?s probably becauseof your rude employees. Do better. Read more
The food is good! And has a great selection to choose from, the employees are friendly and we enjoy our visit every time we go.
The drive thru speaker has extremely low volume. They have messed up my order a few times like missing fries, adding things I... didn't request or even the wrong item. If you go inside, it's better service, I'm assuming they can barely hear you at the drivethru as well Read more
Customer service was terrible if the lady at the window hates her job that much why work. The drink was pushed out the window at... us and spilled. Then we couldn't even eat our food because we were worried they had done something to it I will be receiving afull refund. The customer is always right I don't guess this is something that their employees are being taught if a manager isaware that they treat people like this they don't need to be manager , they need to take another customer service course. Thereceipt has a guy's name on it but it was a female at the window that served us. This is all the proof anyone needs to see thata job is not being done. Read more
Ordered a large number 16. Didnt get a large. ordered 2 for 6 beef and cheddar. Mac and cheese. Asked for arby's sauce they said... it was in the bag. Leave and drive home to find out no sauce. return back to restaurant to get sauce. Return back home wentinside to sit and enjoy my meal. The first sandwich I opened had 2 bit Mark's on it. Very mad. Called the store and was toldthat couldn't happen. Well I assure you it did. Was told to bring the sandwich back and they would make another. I'm not goingto a place where someone takes bites out of a sandwich. sorry. I promise this will be addressed tommrow morning when day shiftis in. The night shift is very rude. Read more
Walked rite in an placed my order. Tried a new sandwich I have been seeing on a commercial. It was awesome. Curly fries an a... sweet time. Heaven. Read more
Forgot to double my cheddar sandwich which I paid more for othere then that mistake it was good