Reviews for Dunkin' in Albany, NY
I'm very cheerful and positive employees they greeted me as I entered Dunkin' donuts I place my order the young lady was very... patient with me she greeted and she acknowledged the fat as far as saying have a nice day and I also reply back to her you havea nice day enjoy your weekend Read more
Donuts are not served with a freshness time barrier. Very likely to get a stale one. I used to love DD but their attempts to... copy Starbucks and big price increases have ruined it. They do have good toasted bagels though. Read more
I placed my order online for pick up. They are slow and they will watch you stand there and will not offer to help you. I have... been standing here for 5 mins. The manager is standing there and employees via standing there. No one had yet to ask can theyhelp me. My coffee has just been sitting there. I will never return to this one. Very unprofessional Read more
Honestly this is the best Dunkin I have been to in a while! The foods always hot. The people so far have been friendly every... time. I have gone about 4 times and different times of the day always a good experience. This morning they were busy at drivethrough I was half tempted to not stop bc the line was around the building but it moved so Fast lol I was surprised you normallydon?t go through 8+ cars in under 5 min so good for you guys! I will definitely be going back. Read more
The service here is terrible. I politely asked who was management and I was directed at people in black shirts. Now normally I... don?t have issues with Dunkin but management is very rude and terrible disorganized. This place needs better management andorganizational skills Read more
Faith the manager was very rude this am. Also I bought munchkins and received 6 when I should of gotten 10 and put in a bag not... a cup or carton. When I went back in to let them Know Faith threw in 4 more and no apology . I?m so surprised . But I did sayto all have a good weekend!! Maybe I?ll try again there another time Read more
Just came from upsetting appt. Found out I'm newly diabetic but lilly your worker who if she is not should be a manager she in... 10 min picked my spirits up made me smile and was so knowledgeable on what I could eat or not she went above and beyond her jobprofile to help a stranger keep her we need so many more like her let's talk cloning lol Thanks lilly like the flower Read more
Tried to walk in at 7:30 am and door was locked. Drive thru only and location is extremely busy