Reviews for Westgate Pizza Bella in Albany, NY
Ordered off of Uber Eats late probably around 1:00am. Despite being so late where most places foods quality drops significantly... this wasn?t the case. The Stromboli was great and the wings (lemon pepper) which I?m always skeptical about ordering wereamazing crispy well seasoned just overall awesome. Great experience for my first time and will be ordering again soon Read more
Pizza Bella resolved the issue. I was given another order to replace the last. Such good people and I appreciate the kindness.... Thank you Yesterday 8/8/2022 was the first time in 10 years getting a bad order. My pizza and wings were under cooked. It wasbecause everyone was paying attention to the woman who I heard over the phone, while ordering, causing drama. So my order wasrushed. I will never order from there again. So disappointed. I Ordered a large pizza, 10 wings. 5 mild and 5 garlic parm. Toexpensive to not pay attention. Read more
Everything from their pizza to wraps and tenders are always delicious!! Fresh and hot for delivery or pick up there my number 1... choice for pizza again and again ???? !!! Read more
Update* ordered again tonight. Large cheese pizza with extra cheese and 10 honey bbq wings. 100% on point. Delicious and hot.... Also I don?t think it even took 30 minutes to arrive. We all make mistakes but the way we handle those mistakes is what makes agood company and pizza Bella has definitely gone above and beyond. Edit*. The manager Contacted us and was more thanapologetic. He ensured us this will not occur again and they resolved the issue. We were extremely impressed that they caredenough to reach out and try to make right of the situation. We will be back again. So my wife and I have been ordering fromhere pretty regularly for a few years now. As of late it seems like quality of the food and service has definitely dropped. Theconsistency of the pizza is not there. 1 time the pizza is on point and good than the next time it tastes like it?s from a wholedifferent place. The last time we ordered a sausage peppers and onions pizza. I even spoke slowly on the phone to make surethere were no mistakes. About 45 minutes goes by and our pizza arrives and it is pepperoni sausage and onions. They even readback verbatim what I said on the phone. I called. They made our correct pizza and they picked up the old one. But it isfrustrating waiting 2 hours for a pizza. The kicker is this was the time after we had ordered a special that was 13 or 14 bucks.When the pizza arrived the bill was 22 bucks. I had already paid so I just called after and they gave us a credit we had used.Don?t get me wrong they try to make right on their mistakes but the mistakes seem to be happening more and more. We will take abreak ordering from here and hopefully they get it together. They used to be on point more often than not but lately not somuch. Read more
Every time I come into this pizza place it is clean it is friendly and it smells amazing. I have a daughter who has a sensory... issue and this is the only pizza place she will eat. We got the margarita pie every time we come and it is delicious everysingle time we have. We've had that Burgers too nice and juicy and their mozzarella sticks are to die for. Read more
Stumbled upon this place by accident once, and my family has been coming back ever since! Lots of options to choose from on the... menu whether you prefer the basics or something unique. Good bang for your buck? the calzone is huge. If you need extra sauce,just ask. Staff is friendly, relaxed, patient while you order, and appreciative of the chance to serve you. Read more
They have good deals on food. Reasonable price comparing to others. I?ve been eating here since 2015, stopped for a while. And... just started getting their pizza again, totally glad I did again. Wings are so good. So so so so good. Pizza is a littledoughy, I think if the crust was a little thinner it would go well with their pizza Sauce and cheese. But it?s still tastey. Read more
Ask for Seraj he is the best. Very helpful!!! Pizza is very delicious!! The best part no pork