Reviews for Baskin-Robbins in Albertson, NY
Sadly I experienced all negative reviews about the terrible, unwelcoming customer service here during a slow Saturday late... afternoon. The 3 workers didn?t acknowledge me at all as I was waiting to order for over 5-10 minutes (there were no othercustomers in line). After the young woman finished making a smoothie, she ignored me to help people who just walked in on theDunkin Donuts line, while the older man stared at me while refilling the ice cream in front of me and didn?t offer to help. Itwas very awkward. Please improve your business, staff, and customer service so you don?t lose business like you did today. Read more
They gave me a nice toy with my kids meal. Not sure how to use it tho
I love the ice cream from here, especiall Rocky Road. They have a large variety of flavors, however major improvements could be... made to variety of toppings and to customer service. There are only 3-4 toppings that I know of are available.....M&Ms, rainbowsprinkles, and nuts. They could really add more. How about adding the most basic topping of all - chocolate chips? I love anyice cream with choco chips. Or a variety of nuts? or perhaps oreo cookies? Also, the guys behind the counter are very hardworking but they need to develop some nicer customer experience? Perhaps be kinder to customers. Read more
Horrible customer service, we really felt unwelcomed, just terrible.
They have about 10 people behind the counter talking to themselves and when they finally approached you and you ask for a shake... or a drink it takes them another 10 minutes to prepare it long Waits not very friendly service Read more
Classic Baskin Robbins, service decent, took a while to make drinks.
Your typical Dunkin/Baskin combo. The store is clean and the staff is reasonably friendly.
Very clean and well maintained. Associates are very friendly and helpful. Food were very good and fresh.