Reviews for Blake's Lotaburger in Albuquerque, NM
I called to place an order and I was put on hold for ten minutes and I heard somebody asking if someone still on the phone and... then they hang up on me. I was on my way to the store and I tell them what just happened and I didn?t receive an apology atleast. Horrible customer service. Read more
Hatch burger was good, fries are much better than McD.
Their vanilla shake was too sweet, it tasted like pure sugar I couldn't drink it. Also, there should be a rule for workers to... have no nail polish or fake nails in food service here at blakes. Read more
They always get my order wrong. It doesn't matter if I call or order online. I always order crispy hash browns but they always... give me raw mushie hash browns. Or they give me the wrong burrito. There is also barely any chilli in the burritos. Read more
I ordered a chili fry and was very disappointed
Had take out. Was fast and everything was just as we ordered. No complaints here. Also first time at any Blake's and the burgers... were decent Read more
I give this Lotaburger 5 stars because they always make my food the way I ask and it's ALWAYS hot and tasty!! Love them, they... work hard. Gonna have to start leaving tips. Only because at first you never know if they're good until you keep visiting.Everytime I go there it's always great. Thanks so much for being amazing???? Read more
I paid for extra ingredients, when I got my order the burrito did not have any of the extra ingredients. I was obviously upset... because I didn?t get what I ordered and when speaking to Dennis on the phone. She told me ?if I didn?t change my attitude Iwouldn?t get my burrito? 1. I wouldn?t have been upset if my order was RIGHT in the first place 2. I didn?t know that Blake?shad the right to deny me what I PAID FOR. As far as I am concerned that is robbery. If I knew that Blake?s lotta burger was acompany that takes people money and then doesn?t deliver on what was purchased. Then I wouldn?t have gone there. To me my timeis very valuable, and the fact that I have to waste my time going back so they can fix what shouldn?t have been wrong in thefirst place is extremely upsetting and top of that I have to deal with the attitude of the employees. I am extremelydisappointed HORRIBLE HORRIBLE SERVICE Read more