Reviews for Charleys Cheesesteaks in Albuquerque, NM
Terrible customer service, completely rude. Me and my friends came to get some food, we didn't know the food court doesn't open... till 11 so we were standing there waiting for him to come over. We eventually asked if they were open and he said "No we don'topen till 11, I thought you would've take the hint since I'm standing over here" Read more
David took care of me. The food was delicious and David made my visit here a pleasure. He seemed on point and provided great... service. Read more
I bought two sandwiches, both had no garnishment. The workers were dancing and making a fool of out themselves. The quality and... the customer service has gone down a lot, very disappointed. Will not come here again. The ?manger? was dressed in a normalshirt and hat not in their uniform. Dylan was also rude, kid didn?t even let us know there was no garnishment. Disappointed. Read more
Always my favorite stop when I go to the mall. Incredible Cheese steak and many variations of. Many types of meats and... dressings. I like the traditional but have tasted four others,fantastic. Read more
Normally, I absolutely love to come here to eat after shopping with my Significant other. He will go to get some Chinese and ill... get the chicken Philly cheese steak sandwich... unfortunately tonight was an exception. We approached and didn't think anythingof it at first. I also don't have my glasses on so from far distances I have issues with seeing. As we got closer in line myFiancé noticed that NONE of the clerks at this restaurant wore masks. Not even the cooks! And being a person from the serviceindustry, I know how very wrong this is... especially during a global pandemic.. but what would I know? ???? ???? ???? normallyI enjoy their food but unable to even order it because they have absolutely no safety nor health standards!!! ???????? Read more
My family regularly orders takeout from this Charleys location every couple of weeks. The food is consistently very good.... However, tonight after shopping in the mall we attempted to order takeout at this location (in the mall food court). We weretold by the cook that at 6:15pm it was too late to order because the location closes at 7pm. However, the cashier let my husbandknow that they were continuing to make sandwiches for online orders. We ordered our takeout online, which was ready within 15minutes (still 20 minutes before the restaurant was due to close). When we picked up the order we were told by the cook that ifwe ever "did this again" our order would be refunded and not fulfilled. While this is a favorite spot for our children, we willnot be returning to Charleys with such rude service. Read more
My 2nd time here. It was good the first time so I came back. I order the regular Philly cheesesteak. Made to order Fries are... nice n crispy as well. Also I recommend downloading the Charleys app. You'll save $5. I keep forgetting but just a tip. Read more
Got a chicken philly with fries and lemonade. The guy who works here is super cool!