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Reviews for McDonald's in Albuquerque, NM

Crafty Goon 1 year ago
1

Placed an order on the mobile app. Picked up my food in the drive thru. Got home, realized they forgot some of my food. So i... called and the kid told me i had to get the refund through the app. I search the app, theres nothing. I do a quick google searchand on McDonalds website it says to contact the store for in-store and mobile order refunds. I call back and a ?manager?answered. I explained my issue and the ?manager? tells me i have to call the tomorrow morning because she doesnt know how torefund through the app. She then tells me she needs approval from the GM, she allegedly calls the GM and they approved myrefund. Then she tells me that i have to go back to the restaurant to get my refund. If i was gonna go back to the restaurant iwouldve just gotten the missing food. Terrible management. Bad communication. Lack of basic knowledge of how their technologyworks. Read more

Crystal Moody 1 year ago
1

The drive through times are always a lie. Change the times!!! They close at 11pm. Workers are always outside just smoking and... chilling! This is so ridiculous! Read more

Aaron Myers 1 year ago
4

Solid fries for this fast food guy. The Big Mac still hits and hits good. Always fresh fries. And New Mexico Chile on a burger... is an option here!? Read more

Deandra Nez 1 year ago
1

My breakfast sandwich was just sloppy. They didn?t wrap it properly, it looked like they just rushed it since my sandwich looked... SLOPPY. My hash brown was really hard. Read more

Vanessa Sedillo 1 year ago
4

The drive thru has a weird turn in if your coming from coors but overall food was good and employees were friendly

Shae Garcia 1 year ago
1

By far the worst service possible lobby never open forced to go thru drive thru got order wrong 3 times for it wrong a 4th time... asked for my money back was unable to avoid is all possible Read more

Paul Alexander 1 year ago
1

Sold me a spoiled shake and refused a refund. It was warm and separated. They only would replace it with another from the same... machine. Why would I want another spoiled item. Look at the attached photo, you can see it even separating. This is supposed tobe vanilla. It's one thing to get an order wrong, it's another to be knowingly serving soiled food. Totally unacceptable. Read more

Eric Padilla 1 year ago
1

I ordered 2 green Chile double cheeseburgers. I went through the drive thru. The order had no cheese, c'mon. Took like 10... minutes to go back and get the correct order. Read more