Reviews for Popeyes Louisiana Kitchen in Albuquerque, NM

1st time here recommended by my brother in-law he said we had to try the chicken Sandwich really good this is a real chicken... sandwich not like other fast food places. Read more

The drive thru is a long wait and the chicken was alright. It?s not disgusting nor delicious, I got a spicy chicken sandwich and... the chicken was crispy and juicy. It was just too salty for me and didn?t like the salty taste. The rice and beans was bland, itjust tastes like nothing. The mashed potatoes was good! I like the gravy and it has flavors that my tongue enjoyed. It wiggled,wiggled? the biscuits was dry like the savanna dessert. You can choke on them bisc! The fried chicken was crispy and dry. I wasdisappointed like a fat kid didn?t get a birthday cake on his own birthday! There was no meat and it was chewy like I wassnapping into a slim Jim. It did had a spicy kick and it was crispy. That?s about it?. All skin and bones no meat. Don?t get mestarted with those tiny as$ drumsticks. Besides that good customer service and was very friendly. Read more

Popeyes always has a long line, not ideal for lunch breaks. The drive thru line was long so I went inside. The lobby wasn't... clean (crumbs and trash on tables) also there had been a few guests waiting for their orders for 40 minutes before I arrived.Everyone was complaining and the manager blew it off and did nothing to correct or apologize for the delay. I had waited about10 minutes for my order which I was thankful for but they skipped everyone that was before me. Unfortunately they got my orderwrong and I didn't feel like waiting to correct it. It's fast food and everyone is experiencing staffing issues but they needorganization. It's good food but the experience ruins it. Read more

I don't know why I was staring at piles of chicken for a mobile order for over 30 minutes, for two orders of nuggets, and a... sandwich. I'll never patronize this store personally. I saw customer after customer come back into the store after goingthrough the drive-through, who had mistakes with their orders. Missing biscuits, cold chicken, wrong order provided. I had tobegin letting people know while I waited 45 minutes, that this place was not going to provide service in under 30 minutes. Manypeople's entire lunch period. Worst possible service. Go to churches, they don't even have greens. Save the time, gosomewhere else! During this whole time, they were fully crewed. Just had no one preparing the orders. Employees were onbreak, manager was not responsive to handle overrides as one man waited over 20 minutes just to pay for his meal because theirsystem didn't like his credit card. I'm against Popeyes 100%!!!! Read more

The wait at this location is embarrassing and uncalled for. The inability to fill orders in a timely fashion is 100% lost.... Whomever owns this locations needs to figure it out. I?ve worked in food for many years and there?s no reason why this store isconstantly unable to fill orders. I thought I could get around the 2 hour wait in the drive through by ordering a pick up andscheduling it ahead of time. I scheduled it for 4:45p. I arrived early (4:40p) and went into the lobby. I was promptly kickedout of the lobby because tHe lObBy iSnT oPeN. So now I have been waiting in line for 20 minutes and the only reason the line hasmoved is because cars are abandoning the line due to the wait, not because people are being helped and their orders filled. It?s10 minutes past when I should have my food picked up with no hope to ever actually receiving my order. Edit to add: an hourafter my arrival is when I received my food and it was incorrect and short a lot of food. Read more

Bought a combo with 2 large sides. The top is what they gave us. Went in and bought a large fry and the bottom is what they... gave me. The additional side paid for was completely missing. This place is always busy and the drive through is anywhere froma half to full hour wait, even if ordering online. I don't understand how they can be that busy and still get cold food... Love Popeyes but I wish we had more and/or better ones here. Read more

Ordered on the App but still waited 40 minutes in the drive thru, they were out of Spicy chicken so we settled for mild and got... home to 10 miniature pieces of chicken. All dried up. Save your money and don?t waste your time. Popeyes is not the same here inAlbuquerque. Makes me miss Texas even more! Read more

Slow, slow service. One of the employees was having a coughing fit in the middle of the restaurant. My red beans and rice were... only half full. Was not given a spork to eat them with so I had to go back up and wait for someone to notice me and get one.Took over 20 minutes to get the food in the first place. Not worth it. Also, the new Beignet desert pastries are terrible. Theytaste like jelley stuffed cardboard. Read more