Reviews for Sonic Drive-In in Albuquerque, NM
Every time I have received my order they manage to short me some thing it you dont check your order they don't care I think... that's the way management has trained them it the bottom line for them not for the employee they don't listen to customersordering when some thing changes on Aney order I ordered 4 burgers with special instructions they didn't get any thing right anthad to sent every thing back I can cook better burgers on the grill better than Sonic i could of had ribeye steak cheeper notsuch a good deal will not eat at Sonic any more learned, my lesson they don't care don't goes there go to McDonald's or burgerKing a little better not much to expensive fror a pice of dry meat R Read more
Ordered there 2/$5 burgers thinking was like a #1 mustard burger W/lettuce, tomato pickles onions cheese and Nope ??????? omg... was just a plain double cheeseburger ???? with mustard a grip was definitely not what I expected I should have just ordered thepop corn chicken would have tasted so much better never will I order the 2/$5 burgers they were so awful ???? ???? ???? I shouldhave just went to McDonald's for the Big mac's or the quarter pounders for da same price mix or match that was my experience atSonic Read more
Trash.... food was trash. Customer service trash. No ice cream. Cold hardened bacon. No phone order. online order was... unavailable. Super long wait. Straight trash... I'd be more satisfied eating out of the trash. Negative 50 stars. Read more
The worst experience at a restaurant in recent days. I just moved into a new place where there is a Sonic Drive-In right there... in my neighborhood. I decided to download the app and order some food. I ordered a #3 Super Sonic Double Bacon CheeseburgerLarge Meal. I also ordered a Large Reese's Blast and was offered 1/2 price shake so I got a Large Chocolate Shake. So I put inmy order and it says to go to Sonic and my order would be ready. I arrive and I check in. I waited there for 30 minuteswondering where my order was. An employee came outside and asked me how he could help me because all of the outside stalls wereclosed. I found that quite puzzling since it was only 7pm. I pointed at the screen which displays my name on it and said thatI'm waiting for my order. The employee goes inside and comes out with my #3 which has been sitting there for 30 minutes and wascold by the time I got it home. What upset me the most was that there was no ice cream and the employee told me I would receivemy refund in 7 days!!! I feel like I was absolutely punished for trying something new. I would have gone elsewhere for ice creambut I used all the money I had. This is just unexcusable! False advertising! If you don't sell ice cream at certain stores thenwhy post it on the menus and signs outside? Read more
I live down the street from sonic therfore my family frequently stops. We are tired of calling to complain about missing items,... wrong orders or non refundable on line orders. This sonic sucks! I have seen the general manager of the sonics in the area holdmeetings outside while orders are not taken out, being filled or even taken. I knew it was him because he told me to go get myorder fixed when I called to report an incorrect order. Thinking the red button was broken, I changed stalls 3 times whilethey all watched. The food is disgusting, the service is unbearably slow and the manager says one thing and then after you spendyour time and gas going back he refuses to make orders correct. I wasn't even givin a receipt with today's poor excuse of anorder. This is ridicules and unacceptable. Read more
Never ever ever will I go to this location ever again I've never gotten so sick from eating here I should have stopped the... minute I realized my food was crazy undercooked the tots have never been so soggy the meat was so cold the texture looked reallystrange not normally what it would look like! no i didn't finish anything! my order was completely wrong after confirming ittwice and me tipping them for MAKING SURE IT WAS GOING TI BE RIGHT BUT NO!!!!!! just cause it's not their money being spent! Iknow what it's like to be in fast food it's not that hard to get an order right yet alone give correct food at correcttemperature!! Never again!!!! You guys deserve no stars!!!! I hope whoever was on this shift gets just as sick as I did and hopethey get their order screwed next time they go out!!! A--HOLES Read more
I ordered 3 shakes in the app since I wanted to treat my family to some post-brunch goodies. Got there with the order placed at... 12:15pm and didn't leave til 12:55pm. Absolutely awful service. DO NOT GO TO THIS LOCATION!!! I've never been legitimately madleaving a fast food joint until today. Read more
I intended to go too Whataburger, I got lazy and went too Sonic on Isleta, my #2 with Cheese & Ketchup was obviously the oldest,... last 2 patties on the grill and barely warm enough to be near heated, the only 2 items that made Sonic worth the stop was theBrocoli & Cheddar Tots & large Cherry Sweet tea. Read more