Reviews for Starbucks in Albuquerque, NM
Long drive through line but worth the wait. Ordered two drinks received three because of an error in making the drink which was... appreciated as they didn?t have to do that. Nice employees! Read more
I occasionally visit starbucks. But I live to buy cups I asked the person in the drive up window if they had any new ones I... was told I should've gone in to order. That's the 1st time I have ever had that response I guess the person at the windowdidn't realize I know they got money for selling cups. His/her loss I stopped at the one on unser and had no issues. I ended upbuying 2 cups. Read more
This starbucks has the rudest customer service ever, and their drinks are hit or miss due EMPLOYEES not caring about providing... a great tasting drink...VERY SAD. What a circus???? I drove into today, the drive thru was closed at 945 am on a Monday, with asign stating hope you understand? NO! What I don't understand is why, order ahead is turned off, if the drive thru IS CLOSED?Basically forcing people to get out of their cars. Hello, clueless starbuck employees, some customers have babies, dogs orelderly people in the car, which make it hard when the drive thru is closed. Not to mention the risk of COVID! Its obvious thatthis store is competely lacking, rude employees, closed drive thru, drinks not that great. Oh and only the manager, whom was outof the store can turn on ahead ordering, WHAT AN ABSOLUTE JOKE THIS PLACE IS. Apparently the drive thru window was broken, sopunish the customers? Last week their scanner was broken so they have to take your phone if the app is being used? Also, fairwarning THIS PARKING LOT SUCKS!! Do better Starbucks, ill wait to see what the issue is next week. LOL Read more
The person who took my order 7/2722 at~4ish was rude. Aside from rushing through my order, specifically asked for a hot latte,... my order was repeated back, but at the window I?m handed an ice latte and the look on her face was a look of annoyance w/me.Like, what did I do? She takes the drink back and it?s later just trashed and the barista did not look happy to remake my drink,that?s prob why it tastes bad? worst 6+ dollars I?ve spent on coffee. Read more
I just went in ordered myself a white chocolate mocha no whip cream extra hot triple shot got my coffee the guy at the window... wasn't the nicest person but as I drove up I touched the lid and it felt really cold so my coffee a lot of whipped cream on it Ieven took a picture I tried calling the location and nobody answered I'm sure they are busy but now I'm stuck with a coffee Icannot drink because I can't have whipped cream I turned around to go back in their drive-thru and they have about 12 cars inline which I do not have time to wait so thanks a lot for nothing Read more
I've been frequenting Starbucks for decades, all over California and here in New Mexico. I appreciate the business model, which... appears to be rooted in a really high end European cafe sensibility. In addition to the coffees and snacks, I sometimes buy bagsof beans to stock my kitchen. Obviously, I am a fan. But this location struggles to deliver a consistent product. Judging fromthe types of mistakes made frequently, I suspect they probably have a high turnover rate. Especially now, during Covid, I ratherthink it is a miracle that this place stays open at all. I will say that the staff has always been super friendly and eager toplease, something I really appreciate. First of all, this location is plagued with access issues and always has been, but eversince the construction project started on the northwest corner of Broadway and Lomas, it has been an absolute nightmare. Ittook me a minute of driving around to figure out how to get into the parking lot and to the drive-through. A couple of thestreets are blocked and there are construction vehicles everywhere. It isn't Starbucks' fault that they are so hard to access,but it is an issue. They're the closest Starbucks to my house, so this is the one I frequent. Today, I placed an order for agrande mocha with whole milk, extra hot, with an extra pump of chocolate syrup (my typical order) and a chicken and baconpanini sandwich to go with it. My order was repeated back to me twice: once at the speaker of the menu board and again when Igot to the window to pay for it. What I RECEIVED, however, was a grande mocha without whipped cream. NOT my order at all. Thesandwich was half filled with shavings of chicken and fatty undercooked bacon. Fortunately, I was taking the sandwich home withme, so I just took the sandwich apart and popped the bacon into a pan and cooked it the rest of the way, then put it back in thesandwich. The flavor was surprisingly very very good. But I REALLY missed getting the mocha I had Read more
I absolutely love this location... It is my favorite location actually... It has everything to do with the Amazing Friendly... Baristas! Every time I come in to order my Venti Blonde Quad Shot White Mocha... Every Barista is just overflowing withhappiness and it runs off.. If you want your Starbucks drink to taste better I recommend you come here because everything madewith a good attitude and love has a much more lasting flavor and it is very noticeable and something you have to try andexperience for yourself.. So with an open Heart... Yes even when you're at Starbucks you need Love and and open mind. ?Believe??????????? Together we can bring God and Patience back into our lives and our Country. Read more
Yeah this is how I received my drink today. On top of that I was charged the whole drink after paying half of my drink in cash.... I think I?m done going to Starbucks, this is always occurring! Read more