Reviews for McDonald's in Algona, IA
Ordered online and picked up via the drive thru. Order was wrong (in multiple ways) but I was told that it was what I ordered,... so if it was wrong it was my fault. Read more
Overworked young people manage to keep one of the only "clean" restaurants in town. Food is consistent and they do their best.
It's about as good as you would expect a McDonald's to be. No complaints, very fast at the drive through
Only reason I give this place 2 stars ours because the morning crew is pretty efficient. Otherwise, trash is always full... outside, evening manager is rude and unprofessional to customers as well as her staff which probably explains the inefficiency. Read more
I have to say their sandwiches are not like they used to be and that's sad that used to be a nice size sandwich with great... flavor I do not care for them anymore Read more
Not sure where customer service has gone but this place is rediculous. Went through the drive through at 10 pm on a Friday... night. Ordered our food for 4 people. Couldn't understand the person taking the order so we figured the order would get messedup. Sure enough when it came to picking it up they shorted us a drink. The guy at the window argued there were only 2 cokes onthe order yet we ordered 2 with meals, a smoothie and an extra coke. So I go in and explain it to the manager and he's says theyup charged us for the smoothie. So I asked " so you're not going to just give me the coke huh?" Nope you'll have to pay for it!I'm like really? Yep. Ok I won't be back. So you'll ruin your chance for great customer service for a coke that probably costmaybe 20 cents? Hmmmm I deal with customer service on a daily basis with way more at stake than 20 cents. I'm sure they throwaway more food and costs a lot more than what it would have cost to just make it right. Read more
If you have a deal 2 for one they always ring you up at full price and you have to argue to get their advertised deal. I would... understand if this was one time but it this is happened three times. Instead of going to the McDonald's drive-thru I think I'lljust drive by. Read more
My meal was totally wrong and I couldn't go inside to get it fixed as the lobby was closed.