Reviews for Cafe Rio Mexican Grill in Aliso Viejo, CA
Fantastic barbacoa tacos, and really accommodating when we want to meet with larger groups after church. Very friendly staff,... and clean restaurant Read more
Definitely DO NOT recommend ordering for pick up. I ended up standing there waiting for my order for an HOUR. They only focused... on the in store line which I understand but my order was supposed to be ready at 6:30 and people that had walked in and got inline at 7:00 still ended up getting their food made before me. I asked a couple times if my food was almost ready and they justsaid almost and that they were understaffed. I completely understand that but people who got there after even for mobile pick upas well got helped before me and even when there were multiple times when there was no one left in line I still didn?t receivemy food. I even had customers in shock come up to me and tell me they couldn?t believe I was still waiting because all of themcame in after me, ordered, sat down and ate all before I got my food. Read more
I didn't care for their food (flavor, presentation, quantity), or service. It's not authentic mexican food, (no corn torrillas)a... cross between Chipotle and Taco Bell. Read more
While ordering my husband had a hard time hearing what the server was saying. After he asked if she could please repeat what she... said he was told that he would have to pay more attention. Then at the register he was told the card wouldn?t go thru unlessthere was a tip included. This twerp behind the counter needs to check herself. This is a close community and word gets aroundon how customers are treated. Way too many better places to eat like Chipotle?s. Oh, and the order was wrong on top of the rudeservice. Read more
My go to is the sweet pork salad. The sauce is legendary. Mint limeade could've used a refill buy other than that it's great.
I am not normally a big fan of cafe rio due to the fact that I have never had the opportune chance to live close enough to one... but I recently went with a friend and my overall experience was quite excellent. The dining room was very large andaccommodating and everything that I saw was well kept and clean. The things that really impressed me was there customer service.I got the sweet pork burrito and got a considerable amount of meat. They also gave me the desired extra cheese without a singlehesitation. It is very clear that they value there customers more than being frugal in food quantity and quality. Everythingthat I wanted with my food was accommodated to and it was very good. I felt very satisfied. The only other comment that I wouldmake is that there drink dispenser does have a limited amount of soda's. 5 stars for sure! Read more
I was excited to try. But unfortunately my pork nachos came with no meat. So $11 dollars for chips and beans .... kinda upset... but it was curb pickup and didn't even think about checking to see if my order even had meat... Read more
Great food! I had a sweet pork burrito that got me ready to finish off work for the day