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Reviews for Bliss Cupcakes & Confections in Allen, TX

Rae * 1 year ago
1

Not a good experience at all. They took my cake order over the phone and asked me to send a image of what I wanted. I made one... change, which was name placement. On the phone I was promised a cake topper and candles. I reviewed the colors (ombré shades ofblue). Everything was confirmed and they took my payment over the phone. I get to the store (night of cutting the cake), and thecake is incorrect. They only had one shade of blue. There was no decorations as the picture. I looked at the paper that had thename for the birthday girl, it had no specifics written down. THE CAKE DIDN'T EVEN HAVE HAPPY BIRTHDAY written on it. They eventried to get me to sign a paper that says once I walk out, I don't get a refund to which I refused to sign. The lady at frontsaid to call denisse (the cake decorator) and she'll be able to help me the next day, since she had left. Well due to it being abirthday weekend I count call until 4 days. I called and they said they can't do anything but provide 4 maybe 6 cupcakes tome???? Ridiculous. Denisse said she isn't the owner so that's all she could do. I requested her to call the owner inform her ofwhat happened and get back to me. No response. Still haven't heard back. I would not recommend this place. Also I still have thecake sitting in my fridge because it was not good. There was only once slice cut from the birthday girl. Horrible. I should?velistened to previous reviews. Btw the owners don?t visit the store but every 2-3 months according to Dennise. So that?s probablywhy I haven?t received a response. Read more

Martha Leonowicz 1 year ago
5

I want to give a shout out to a company that we enjoyed visiting, Bliss Cupcakes I am a lover of sweets. My husband I were... window shopping, and behold my eyes fell upon this cute bakery. I kept looking and finally decided to go in and indulge mytaste buds. It smelled so good the minute you open the door. We had the pleasure of meeting Alexandra an employee who was kindand had a beautiful smile. She talked to us about the different flavors and we finally made a choice I got the lemon and myhusband got his favorite chocolate. They were very delicious. They also have cute samples that you can taste before youbuy!!!!! Please stop by to enjoy some delicious cupcakes ????!!! Martha very happy customer ???? Read more

Tiffany Conley 1 year ago
2

It seems that 3 years ago, there may have been a different baker because the FB reviews and Google reviews reflected a... deliciously decorated treat. That, however is no longer the case. 2 years ago I was excited to try their strawberry cupcake. It was not fresh, the cake was dry, and the buttercream was surprisingly overly sweet and grainy. I appreciate giving others achance at redemption so? I went back. This time I brought one of my kiddos so I could taste TWO different cupcakes: Red Velvetand Italian Wedding Cake. Same result: dry cake, overly sweet and grainy frosting. I was SOOOOO disappointed. I then foundout that they used corn syrup as an ingredient for some of their items and that kinda sealed the deal for me. Unfortunately Iwould NOT recommend Bliss Cupcakes at this time? Marketstreet?s pastries and cakes are ALWAYS moist and their buttercream issmooth Read more

Jemima Nduonyi 1 year ago
1

Cake balls were a decent price but they were not good! I got some for my daughter's birthday and she did not like them at all... she LOVES cake balls. My husband and I did not enjoy it either tasted like the cake wasn?t fully cooked I honestly would havenot been sure of the flavor if I didn?t personally order it myself. Tasted like moist flour. Won't be going back. But the ladywas super sweet! Read more

Kim Jones 1 year ago
2

I bought cupcakes for my son's birthday party. The cupcakes taste amazing; however, the way they package the cupcakes, the icing... was squished making them look very ugly. The young lady at the front apologized and stated that happens. I will not come backbecause presentation is very important and the pretty cupcakes turned ugly in those small containers. Just use less icing or getbigger containers! Read more

Caneise Ross 1 year ago
5

Amazing Experience, I ordered a Birthday cake for my son within a weeks time and the staff assisted me to perfection. We... communicated via phone and email and they took care of all my needs swiftly and professionally. Not only did the cake come outexactly how I imagined it; but I also enjoyed the professional demeanor each staff member gave my family. This company willdefinitely get my business in the future. One because of the service and two because of the extreme measures they go through toprotect and help educate customers on how to handle a cake! Read more

Allison C 1 year ago
1

Absolutely horrible. Bought 2 iced cookies, and before doing so I specifically asked if they were freshly made today. I was... told yes, ok so I bought them. Get them home and the cookie was so dry and the icing on top was so dry and sharp, it almost cutmy Daughter?s gum! I called and told them I was bringing them back for a refund. When I got there, the girl that sold them tome, and the one I spoke to on the phone, tried to argue with me that they were brought out this morning by the baker. I askedagain if they were made fresh this morning and her answer changed again to the baker brought them out this morning. Well, justbecause they were brought out this morning doesn?t mean they were fresh. The cookie portion was so dry and stale, and the icingon top was like concrete, it?s as if they had been sitting out since last Friday. Which wouldn?t surprise me because theirquality has gone down in the past year and their items are dry. We won?t be back. Read more

Sabra Redden 2 years ago
1

First picture is what I asked for, I went in and showed them the picture and they said they could do it. Basically I didn?t even... care of the flowers were the same shape. I just wanted all pastel pink and ivory flowers different sizes all on the top. Paid 40something for a 6? cake. I got a deformed cake with grocery store looking flower decorations. At least at the grocery store Icould have had a sheet cake for the price I paid. Last pic is what I did to the cake. It was ruined anyway so I had some fun.Happy Birthday to me, and I won?t be going back. Read more