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Reviews for Chick-fil-A in Allen, TX

Elizabeth Dockins 1 year ago
3

My daughter wanted to eat here and all I ordered for myself was a cup of tortilla soup. At 1st they said they were out of the... soup and asked if I wanted to sub it with anything. I said no thank you I'll just take a refund but I used to reward on it.They then shouted that they did have some and would put it in the bag, OK great. I get back to my hotel open up my soup andthere was less than half a cup. I would have rather just got a refund Read more

Nicole Solis 1 year ago
1

I ordered a Door Dash order from here and they didn?t seal the bags so I have no idea if the food has been tampered with. I... found a HAIR in the salad. And they didn?t put any of the sauces we ordered. Read more

Elizabeth Carrillo 1 year ago
1

I ordered delivery from this Chick-fil-A, and they forgot half of my food. I filed a complaint with Chick-fil-A regarding the... issue, as this is the third time I?ve had an issue with them. Chick-fil-A just responded to my inquiry letting me know there?snothing they can do about it and to contact DoorDash about any delivery issues. The issue isn?t with the physically delivery, itis with the location not giving me the food that I paid for, which Door Dash can?t control, Chick-fil-A does. Utterlyridiculous. Read more

Ryan West 1 year ago
1

This particular restaurant has gone downhill. The last 4-5 times we have ordered from here, our order is incorrect. The receipt... shows everything we ordered, but not all items are in the bag. Our most recent order was last night 8/10/22. They left out mychild's entire order, 3 items. We will not be giving this place our business any longer. I'd rather drive across town to theother Chic-Fil-A than come here. Read more

AJ Chambers 1 year ago
4

I enjoyed going through the line because of the way they have it set up. It seems quicker to have someone outside taking your... money these days. The food was hot, not overdone and it was a pleasant experience. Read more

Dreams Rock 1 year ago
5

I Love Chick-filtly Consistent! 2) The food is Always Hot & Fresh! 3) The employees are Fantastic, Friendly, Always a Smile! 4)... They Care about their Customers, you can tell they Love their Job by the way they do their jobs, & by the way they treat theircustomers! My biggest pet peeve is: Making the effort to go out to get something fast to eat & not only is it Not fast-It maynot even my order & or It is 99.79% cold, at best mildly warm from heat lamp, which l absolutely despise! If I've gotten out ofthe house to come to your drive through, pay an exorbitant price for burger, fries & drink for 2, ($21.00,++ For Fast to Food!)The very least you could do is make sure to serve hot, fresh food, Every Single Time!!! And! SMILE! Those are the reasons I loveChick-fil-A & why * choose to go there 9 times out of 10! I can count on stellar service, stellar food, & their staff.... Youguessed it, The Staff is Stellar too!!!?????????? Read more

Joe snow 1 year ago
1

This location was one of my favorites! But after they remodeled it everything was changed! the quality of the food getting worse... every time I go. And so many times I ordered large fries, they gave me the regular one! Read more

Arrmateys 1 year ago
5

Yes there can be ridiculously long lines and can be really hard to park but the employees are amazing. Kind and helpful. The... food is tasty and fresh. They have the best salads too. I love their healthy kid's meals with the fresh fruit cup. Fries aredelicious. There is a small, sound- proof play area that is clean and fun for the littles. I've never had a bad experience atany locations and order is always correct. Read more