Reviews for Taco Bell in Alpena, MI
I go here quite often and it's always good. Workers are nice (sometimes a little curt) and they do their job well. Any bad... reviews on this tacobell are simply people who still think that the customer is always right. I know exactly what i want. Iorder it the way I want it. I'm decently kind to the workers. I always receive orders that are correct and hot. Remember to bekind and to do your part to insure you get the right thing and order correctly the first time, double check, and always be kindto insure that you get treated the way you deserve to be treated. Good job alpena tacobell! Read more
Came here after work, only to find out that they were out of chicken and lettuce. The lady charged me extra for a steak quesadia... and gave me a hard shell taco when I specifically asked for soft shell. I questioned her why I was paying extra for the steakwhen they're out of chicken (which is what I originally ordered). She took a 15-20 second pause, then came back on over thespeaker saying "that's just how it is". It's a little ridiculous that I have to pay extra for a quesadia that didn't come withmy meat preference and give me (the wrong) taco with very little beef and cheese, no lettuce. Why would I pay extra when I'mbeing jipped? No chicken or lettuce. At least make it somewhat like a taco and put a little extra cheese or beef in it. Whatreally got me, was after I questioned her why I was being charged extra for something I didn't want, she asked me if I wanted toround up. I understand that asking to round up is part of her job, but WOW, after I make it obvious that I'm upset about payingextra for their lack of supplies and ingredients, I would think that it would be obvious what my answer would be. Ya'll droppedthe ball. Read more
Alpena Taco bell is pretty decent. Other than the usual small mess up on the order they have really got there crew together.... Service used to be super slow. But definitely getting better! Read more
This morning I stopped in through the drive-thru to get a coffee. I asked to have cinnamon and sugar added, and at first, I was... told no (which was fine; I understand they?re not Biggby Coffee?.) However, when I pulled up to the window, the cashier saidwith excitement, ?I went ahead and added it!? It just made my morning a favor someone didn?t have to do but went out of theirway to do it anyways. Morning made! Thank you, Tacobell morning staff! Read more
Ordered in the app so I could skip the line and have fresh food. Set it to be picked up in store. It was 8pm and the lobby... doesn't close until 9pm, but when I went to open the door it was locked. No sign that they had closed early and no mention onthe app. I had to sit in the drive through for 15 minutes while my food got cold because they had closed the lobby early.Couldn't get my money back and nasty cold food. This place is absolutely ridiculous. I mean they at the very least could haveposted a sign. Read more
It was horrible once again. They forgot items from my order so I had to sit thru the drive thru line again. Then I get home... toppings that are suppose to be on the nacho's I ordered are missing. I use to love this place but it's gotten very bad the lastfew months. Read more
The inside of this tacobell is very modern looking, I like it a lot, and the lobby was very clean. The food was all fresh, and... hot. Staff members we all very friendly, and seemed to care about my business. My two year old daughter and I dined in, theyhave lots of options for her to enjoy and they are all inexpensive. Also have milk as a replacement for pop or other sugardrinks for her. The twist are her favorite! Over all excellent experiences here at this tacobell. Read more
The food is always good, the service is always friendly and the atmosphere is clean and cozy for a fast food dining room. If you... enjoy Taco Bell then this place is where it's at! Read more