Reviews for Wendy's in Alpharetta, GA
This place has gone downhill fast. Tonight we didn't get everything we ordered, what we did receive was incorrect and the... cheese sauce cup we ordered was poured in the bag rather than in a sauce cup. The people who work at this location are truly thebottom of the barrel. I want all my money back and we won't be back. Read more
If I could give this place zero stars I would. It's the worst freaking Wendy's i have ever been too. Horrible customer service.... Paid for stuff not even in our bag multiple times. Will never shop her ever again. They are absolutely horrible. Also we liveright down the street and it's on our way home. I will go out of my way to never spend another dime at this location Read more
The customer service has definitely improved over the last few months. Food quality is what it is and depends on the day/time... you go. The salads have been pretty consistent though, fresh. Read more
I wish there was a way to get this place 0 stars. The lady taking orders at the window was on her phone the entire time and... can't get an order right. when I went back to confront the manager she did not like what I was telling the manager thenthreatened me and refused to give me my money back. If you're planning to go to this location I wouldn't the manager doesabsolutely nothing for the customer as she stood there and did nothing. and if anybody from corporate sees this I would reallylove for y'all to reach out to me and I can give you the play-by-play and y'all can go back and look at your cameras. this is byfar the worst service I have ever received at any restaurants. Read more
I felt sick immediately after eating here. The fries were hot but everything else was cold. My order was incorrect as well. I... would appreciate it if a manager called me to discuss my experience. Read more
The drive thru is moving slowly and I would go somewhere else but there's no side to get out, I am boxed in. I order Bowl of... chili ???? and baked potato ???? with butter and sourcream. I got small butter but no sour cream. Wait to long to get my orderand didn't get everything I order. Read more
We arrived at 11:05, at the drive-thru. The lights were still on, inside and out. After waiting in line, I went to the dining... room entrance, and an employee that was fraternizing with a young lady out in the parking lot; he informed me that the storecloses at 11 sharp. Time to flirt, but not time enough to work the hours listed? Maybe it was a blessing in disguise...who needsfast food at that time of night anyways! Read more
Fast service is exactly what I received. Normal wait time is above 5-8 min in drive different locations. This particular... location was under 5 minutes and food was hot. Satisfactory: 9/10 Quality: 9/10 Service: 10/10 Cleanliness: (IDK) not sure wentto Drive . Read more