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Reviews for McDonald's in Alsip, IL

Edgar Gurrola 1 year ago
1

Machines are down in the lobby so I asked for a refill and the manager said the machines are down for a reason and refused to... give me a refill. Not a way to give an explanation . If you?re not happy at your job that?s not my fault. Read more

Randy Bickett 1 year ago
1

Cash only, bad service, no receipt could be given they said, girl at window was rude. Time 9:45 pm 11/17/2022 fries old, food... was disappointing. The fast food industry is going down hill fast. The only people eating it are high and don't care. Read more

Felicia 1 year ago
1

How is it every time I come to this location at 6:30am the frappe machine is "being cleaned". Seriously? Who waits to clean... coffee machine during breakfast hours or just too lazy and don't want to make it. Smh, I'll drive further away for betterservice in Crestwood, I already reached out regarding my last few visits and all I get is a call and email saying they'll talkwith their team. Don't look like it's workin. Read more

Tyler Alexander 1 year ago
1

by far the worst, disorganized mcdonald?s i?ve EVER been to. open 24 hours but they?re closed at 3am. told they would open back... up at 3:30am. ok, we?ll wait. 3:30am rolls around. go through the drive thru. ?sorry we?re closed until 4.? why would you haveyour hours listed as 24hours when you?re not open 24 hours. it?s ridiculous Read more

Jose Luis 1 year ago
2

I usually ask for 2 barbecues in the first window just in case they want to charge me for it, and I never get charged. But... sometimes I forget to ask for them. Why is it that if you ask for the same 2 barbecues on the second window, they give you anattitude. I don't get it. I'm willing to pay for it. Today they had me waiting on the 3rd window for my food for almost 10minutes just for a #2 meal. So the employee who gave me my food took it a little further and told me they were out of barbecuewhen I asked for 2. I was like, you really want to play this game? Ok. I want a refund. I gave him the food back and a fewminutes later he came back with my food and one barbecue. I told him Oh! So now all of the sudden you found one? I said I want afull refund. (With an attitude this time since he wanted to go that route) He took the food back and a nice lady came to thewindow. I'm assuming she was the manager. She gave me my food with 2 barbecues and she apologize for the inconvenience. I saidThank you, how hard was that? Read more

Mikey 1 year ago
1

Took me 15 minutes just to get a drink they've gotten my order wrong before also buddy wanted to yell at me Being aggressive. ... When he wanted me to pull up further to wait for my food I would have said something back but not worth it when somebody ismessing with your food to get into an argument with them. Rude manager with a anger problem. Can't wait to report it tocorporate. Read more

Celestial Star 1 year ago
2

This was their "spicy chicken sandwich." It barely had any pickles or any sauce (which makes it spicy), and they also forgot our... drinks. I had to basically yell at the guy 3x to get his attention. Idk if he was deaf, stupid, or both. And even as the managerwas leaving, she was yelling at the cooks for not doing things correctly. Read more

Pop Doc 2 years ago
1

Terrible customer service and they?re giving you undercooked meat. After calling about the first damn near raw quarter pounder,... I go get a replacement cooked the same way. On top of the manager acting as if it?s a problem with me coming back to collectsaid undercooked burger. They don?t have to worry about me ever coming back and I warn people to check their food so that youdon?t end up sick from undercooked food. Read more