Reviews for White Castle in Alsip, IL
Awesome customer service. Jacob was friendly, patient, attentive. Got my complicated vegetarian order perfect quickly. Thank you... ???? Read more
The place is very dated and needs a face-lift. But the employees were great dealing with our large group late at night and as... always WC slapped! Read more
Literally the best White castles I've had in 25 years these guys do it right and I'm not forgetting about the gals so these gals... doing right too! I literally go way out of my way to eat here. No cap Read more
They forgot our order of fries but charged us. Burgers definitely were re heated we’re not fresh at all they were hard. Will... not return. Read more
Order online thinking it would be faster. Waited 30 minutes. Leave of course part of my order is missing so I go back. Get home... now my order is wrong. Would never come back here again. Then customer service is poor. Employees texting on the phone whileit's a 30 minute line. Read more
I don't know why this location is always a 20 minute drive thru wait. They take one cars order and fill it and then do the... next. Folks, the concept behind a drive thru is to have 3 or 4 cars with their order in and the fryer is done by the time it'scar gets to the window. Read more
Drive thru lady name Lina was so patient. And repeated my order back to much. Also she washed her hands before giving me a... drink. Food was hot and delicious. Great customer service Lina. Read more
Always a good experience going to this White Castle. Staff is always pleasant and food is always good. Better than any other... White Castle in the area. Read more