Reviews for Jack in the Box in Alton, IL
Went here at about 4 am. The food was over fried but the staff was nice. I eat here about once a week and it's usually about a... 10 to 20 minute wait on food, then they are usually out of most things. If there was other options to go to I wouldn't eat here. Read more
Maybe the slowest merchant in the area, though the food seems to come correct. The employees are very nice, and do whatever they... can to make the trip easier for everyone. Edit: There is absolutely something Jack can do! Offer higher wages to current andnew employees in order to offset the labor shortage in the store! Read more
Ordered 6 tacos and bacon cheddar fries the tacos was half empty and I paid for extra cheese sauce and extra bacon on fries and... it barely had any not even what I normally get without adding sauce and part of the cheese was hard almost like over cooked hardcheese I tried calling the store and no one would answer the phone Read more
By far the nicest jack in the box compared to the one in uptown Alton, but food just lacks.. like I wouldn?t order these... ?chicken strips? ever again, they?re not even the size of chicken strips & it?s mainly just coating barely any chicken..disappointing! Read more
We waited in line for probably 10 minutes before anyone even acknowledged us on the drive-thru speaker. Then it was another 10... minutes after that to get to the window. We would've left if we weren't blocked in by other cars. Two cars in front of us left,which then messed up everyone else's orders. We had to repeat our order 3 times at the window Read more
They?re out of half the items on the menu, the guy taking orders was very rude about it, and it?s taking about 15 minutes for... each person in line to get food. I was 6th in line when I got here, and after about 45 minutes, I?m still #3 in line. Normally Iwould have left by now, but there?s no way out of the drive thru line. Read more
So I go through drive Tru. I order #13. The sign says 8 dollars something. So I order curly fries substitute. The guy says 9.27... I think ok just enough money. Husband says the screen said 10.27 so to be safe I count change. Get to wind guy said 10.27 so wemade a joke about price. He didn't laugh. We paid and asked for taco sauce please. They made us pull up to bushes to wait 14min. They brought out meal well no curly fries. First girl is nice and goes to get them we thought. She comes back and saysthat's not what he put in regular fries. While she was telling us this I look at my sandwich and my bread is so barely toastedthat it is still soft like it was just taken out of loaf and chicken added. I comment that it's not toasted she gets attitudeand starts raising her voice that she personally just ran it through toaster herself twice so she doesn't know what to tell us.We said fine whatever and left very upset. I look in bag and to boot there is no sauce to put on my chicken ugh. Worst orderfrom there ever as well as service. Our ticket says Jessica but I never actually seen girls name tag. Read more
Messed up my whole entire DoorDash and then their phone kept going to voicemail. Smh bad service, poor business and lost money... for an order that?s was messing a lot. Read more