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Reviews for Charleys Cheesesteaks in Altoona, IA

Kyle Huynh 1 year ago
2

Good food but rude customer service. We asked for a water cup but was told you have to buy water bottles. The lady at the front... then proceeded to give the next customer a water cup but we couldn't get one. Really unprofessional. Read more

The Zaidmans 1 year ago
1

We ordered online because the app states ?skip the line?. Don?t ever do that at this store! They continually took everyone... else?s orders and fed them first. They didn?t even look at our online order until the line slowed down. We asked multiple timesabout our order. We submitted store feedback. Someone from the store called that evening to say ?I calling to ask you sorry butwe were busy.? Apparently I wasn?t considered a customer by ordering online. Our order was received 30 minutes after we placedit and even then?they left out the kid?s meal. We would have received our food much faster by standing in line. The storeresponse was completely unacceptable. The drinks were mostly ice. The sandwiches were dry with very little meat. After the storeresponded to the online feedback, I submitted a request for someone above store level to contact us. I won?t eat there again. Iwas excited about going to Charleys. I love the food and service at other Charleys locations. Charleys?please fix this problem.???? Read more

Richard 1 year ago
4

My girl loves the chicken California from here. Good chicken.

Junghee Lim 1 year ago
2

Didn't taste so bad, but too pricey: I paid $13 for the sub in the photo . I don't think it's worth that much.

InLoveNDeath 1 year ago
4

Was pretty tasty. The meat to cheese proportions could be adjusted. As I didn?t have enough cheese to cover the meat. Overall it... was pretty good and I?ll probably be back again Read more

Michael Pitman 1 year ago
4

Overall fore the price it was not that great. The "Worlds #1 Cheesesteak" claim is clearly bogus. That said it was not the worst... attempt at a Philly I have ever had. However, at 32$ fore 2 meals I was left underwhelmed. Read more

Danita Lee (Nita) 2 years ago
5

Very good Philly cheese steak sandwiches.

Toria 4 years ago
1

Way too expensive for the quality. Fries were under cooked. Meat was dry and burnt, no sauce on sandwiches. Cost $15 per person.