Reviews for Baskin Robbins in American Fork, UT
The ice cream was pretty good and the service was great! Very kind and efficient employees, always happy, cleaning things,... asking you if you want samples. They are not understaffed which is great too. The place is brand new and really modern andclean. There are 4 tables to sit down at to get away from the summer heat. I think they are a tad bit overpriced, as it's $3.79for a single scoop. The scoops they give could definitely be bigger, and they don't fill the bottom of the cone. But other thanthat and keeping inflation in mind, it's definitely not a bad place to get some great-tasting ice cream! Read more
The ice cream was delicious of course but I will definitely think twice about going back. The employees all looked very annoyed... with us for coming in at 9pm well before closing and I think the young lady who helped us may have said 2 words to us besidesthe total of our order. All around just very unpleasant. Read more
How can you go wrong with ice cream? They say 31 flavors but I'm pretty sure there's way more than 31 flavors in that store.... Count them up and tell me if I'm wrong. Read more
The customer service was great, the ice cream was good... I just think it's too overpriced. $3.79 for one small scoop of ice... cream seems like a lot. Read more
Service is hear was really good. Cool treat. Cool people. Always better than the last visit. Especially on days of extreme... heat. Stay Cool to all the staff here at baskin robins. Your awesome. Thanks in kind regards. Read more
My daughter dropped her ice cream and they were so quick to get her a new one! I didn?t even have to ask. Great service! Love... this location! Read more
The ice-cream is really good, but terrible service. As always, lots to do with chose from with regard to the flavors and... toppings. Quality and a fair price. My real issue was the manager. He was trying to rush us out and have us pay for ice cream Ididn't have yet. He was rude and obviously wasn't cut out for a service position. I kept trying to explain that I didn't have myfood yet and the girl hadn't even started dishing it up. When the entire operation revolves around taste testing a few flavors,then choseing one, and THEN paying, you should really get it figured out. Read more
Came here with my wives family, and received very poor customer service from a gentlemen who seemed to be fuming with anger... grabbing at his hair as if he wanted to pull it out. We felt very uncomfortable. Read more