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Reviews for Hy-Vee Grocery Store in Ames, IA

A P 1 year ago
1

Hyvee is one of the only places in Ames that has Lactaid ice cream. The past 3 I have gotten from this location we?re all... freezer burned. Which is very annoying as it?s very expensive. All three I have scraped the top obvious layer off and still thecenter is freezer burned. The other Hy-Vee locations I have never had this problem. After the third time I gave up. Read more

Rick Clark (Richard clark) 1 year ago
3

My iniital response is that this is a real clean store with great customer service and pricing is worth the service however it's... almost an insult to o walk in look at the astronomical prices compared to else ware the helpful smile in every ilsee is gonebaby gone your lucky if you can find someone that knows where something is and frankly without the service it's hard for me tograsp How Hy-Vee whom built there brand on being helpful smile in every isl we service second to none and as a person that gotpaid a very good wage to scan bag and carry out groceries the adacity to make people do all the grunt work is an absoultly infair no way can people say the high cost is worth the service and as lthough hyver promotes hot deals the reality sets in whenyou realize hi out paid 25% more and Dr isn't even hear one employee acknowledge your presencrdo all Read more

James Wang 1 year ago
5

Saw the lady making Poke bowls and putting it out on shelf. Grabbed one and it was DELICIOUS. All the deli foods looked... inviting. The sushi selection looked better than Wasabi in Ames, avoid that place as nothing is authentic there. Read more

Juan Steibel 1 year ago
3

Wide variety of groceries and spirits. Yet, not my preferred grocery store. For lower prices on food staples, go to aldi. For... better beef, go to fareway, for full array of groceries + Home goods go to walmart. Read more

Chloe Scott 1 year ago
4

I love this Hy-Vee and I spend a lot of time here as a Iowa State student. However I had a very uncomfortable time talking to a... food service manager. I asked about the rule on the soda fountain about reusable bottles. He was a little rude and brushed meoff. "Yeah, that's fine." I expect more from a manager and Hy-Vee. Not cool. Read more

Larry Carter Center 1 year ago
1

ALL 3 DUBUQUE hYvEE SCAMS steal our 5 cent beverage deposits open to closing hours violating the LAW intended for small towns... and small retailers....the SCAMdemic 2020 and thereafter encouraged hYvEE to permanently violate the law attempting to repeal itin the State Capitol using stolen funds to pay lobbyists destroying 53 years of recycling jobs PROMOTING LITTERING + landfills Read more

Brionna Lam 1 year ago
1

My boyfriend stopped by Hyvee today to purchase sandwich items for our family. On his way out, he was stopped by managers and... was accused of putting merchandise into a bag. He had paid with cash and threw his receipt away like many other people do in theself-checkout area. Apparently, a manager ?saw him put merchandise into a sack,? and yet refused to show video evidence and hada cop on site immediately, and had my boyfriend barred from shopping at the store. What disgusts me the most about this place isthat they treat employees like trash and their customers even worse. I will never give this place another penny after thisexperience. I?m LIVID to say the least. Shop at your own demise. Read more

Alejandro Andreotti 1 year ago
5

Great customer service! Must name a couple specifically: Christian (maybe College - aged) who is nice, smart and professional.... Always helpful. The other is Max (maybe HS? - ginger) also nice and professional, with a ready smile. I hope this HyVee cankeep such great people! Read more