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Reviews for Taco Bell in Amherst, NY

Jose Sanchez 1 year ago
1

So let me start off with how much thought they put into packaging my meal. On top of most of the order missing including the... drinks. Not to mention the placement of the items into the bag. As well they choose to ignore the phones. Corporate needs toclean house with this location as this is nothing new. It seems like people are spending to much time smoking rather than doingthere job. I'd expect a small order mess up during busy hours but not at 9 at night. Still months later incompetent Two hourwait on food. They don't answer the phones still they should shut this one down like the one near it. Read more

Aa?liyah Roams 1 year ago
5

The employees are so nice and I love it here!! They go the extra mile here! Also doordashing is amazing here, not the quickest... but not bad, it?s Taco Bell what do you expect !! Had beans & rice, i don?t eat out too often and it was good then my stomachwasn?t too good after that but i mostly eat salad so not used to greasy foods as much. Read more

Vlad Yakusevich 1 year ago
1

Some nice people work there. However, the place went down the hill. You place mobile order, select drive-through, at the speaker... they say that all mobile orders have to be picked up inside. Drive-through inside!? You can't pull back and you have cars infront of you. You waste your time and gas to hear at the window that they don't actually have what you ordered and you have tocancel the order. If you will manage to go through this and still get food - you are going to play a food lottery. It is eitherthey forgot to include something or it is just a wrong order. If you are lucky - you might get what you actually ordered. It isextremely infuriating if you have vegan friends. Speaking of friends - they have a weird rule that limits mobile orders into twoper car. So, if you have 3-4 people in your car, who want to pay separately or use their rewards - just go elsewhere. Read more

Kuldip Shah 1 year ago
1

Absolutely terrible place to have Tacos. No problem at all with staff, All negative points for the owner and management. No... sauces, spoons, forks, tissue paper etc. Missing lots of food ingredients to put in food items. No letus, Mexican pizza. Almosthalf of items were not available. when I asked why, staff told me, they ran out of budget so they stopped ordering all thestuff above. Seriously? But they didn't charge me less. I paid full amount but they gave me less worth. I threw my half food asthere is no fun without sauces or other ingredients should be there in my food. This place should be closed for business. Read more

Ally 1 year ago
1

DO NOT DOOR DASH ORDER FROM THIS PLACE. You're looking at over an hour wait just for your order to be made. And then if you're... lucky. MAYBE your dasher will deliver your cold food after they had to wait 40min to pick it up. This happened three times in arow. Each time coming from this location!!!!! Also this location will cancel your order with no explanation at any time of theday!!! Then if you wait 5min and place another order. They will finally fill it. Even though 5min before hand. Theycancelled. Absolute trash of a restaurant. Elmwood location is farther but much better Read more

Hasnat Hasan 1 year ago
1

Worse employee behavior you will experience here. Every time I order here it?s 20-30 minute each.No idea who is the manager... here unreal. I hope they change management and fix all the issues. Read more

Lingfeng 2 years ago
1

They messed up my order so bad. Yesterday I ordered a chalupa cravings box and nachos bellgrande combo, I got one crispy taco... and one cheesy burrito with seasoned beef and two soft tacos with soggy lettuce, tomatoes and some cheese; To top everythingoff, I was also missing my two drinks. Feels like they are just throwing random items in a sealed bag during peak hours to keepthe line smooth. Read more

steve c 2 years ago
5

I have always enjoyed this particular location of Taco Bell. I have a youngster, who always likes things very particular way.... The workers here have always been kind enough to accommodate me with these special requests. Which is truly remarkable for afast food place. As most fast food places just throw the stuff in the bag, don't even care if it's the right stuff, then throwthe bag at you. Still wish Taco Bell would bring back the verde... Read more