Reviews for Papa Johns Pizza in Amherst, OH
Pizza, in my opinion is not as good as advertised. Being that said I would still go there to get a pepperoni pizza.
Credit card "system issue online" so would not take payment. Placed the order on the phone with a rude lady who charfed extra... than the deal online. Got to the place and 45 min later waited on the order. They need more employees or better service. Notgood for a large food chain. Read more
I ordered through the app. I recieved friendly and very prompt service. The delivery driver was super friendly. Even though he... was masked up due to covid, (which I am very appreciative of) you could tell he was smiling underneath. And no joke, I saw thedelivery man hustle up to my door like he was carrying a VIP top secret package. He thanked me twice!! I want to thank him forthe great job he did and thanks for working in the unusual times we are in. The food was hot and fresh and was some of the bestPapa John's I have had! Good ratio of sauce, cheese and toppings. All around great experience. You can tell that the people atthe Amherst Papa John's location really care about producing quality pizza and its apparent they care abour their customers!! 12out of 10. Read more
We ordered last night at 5:30 p.m. said it would be a 30 minute wait. We finally received our order at 7 p.m. We had specific... drivers instructions to leave the pizza on the bench on the porch for no contact. Well the girl came to the door and keptbanging until someone answered. Then it was the worst pizza ever from Papa Johns. It jas always been my favorite place and itwas a real disappointment. Ordered a LG pizza with meatball and sausage, there was half the pizza jad no cheese. The 2nd pizzawas a LG with pepperoni and pineapple and again it jad no cheese on half the pieces and there was ablit 6 pineapple pieces. Read more
Been to this location several times and never had a problem until on March 4th 2021, I placed an order for the Medium Crust... Hawaiian BBQ Chicken with pineapple pizza without bacon cooked well done. I get home to find that I have bacon / Canadian baconon my pizza. So I called over to Papa John's located at 2271 Kresge Dr. , Amherst and the person who made it was trying to tellme that bacon comes on it, but you are given the opinion not to have bacon on it and that is the way I ordered it, no bacon. Somy spouse took over the phone call and requested to speak to the manager or boss and was transfer to Mike , who claimed to bemanager/boss spoke with my spouse and promised that we would have the pizza remade and my spouse asked/requested for it to bedelivered and Mike took our address and stated/ that within 20 min's to half hour, we would have our pizza delivered. Well from8:30 pm to 10:00 pm , we still don't have our pizza and they close at 10pm. When we tried to call around 9:50 pm , they kept onhanging up on us. I will be requesting my money back and I will never ever go back. Lost a great customer. People, CHECK YOURORDERS PRIOR TO LEAVING. Read more
I visit this store when I'm in the mood for pizza, its been one of my favorite pizza places since I've been a kid. Tonight I... placed an online order and when I went to pick it up the order was the wrong pizza. The place was very busy tonight and theyinsisted they make my pizza fresh and it was on them tonight no charge. I was extremely satisfied with the service tonight atpapa John's I'll definitely be returning again in the near future. ???? ???? Read more
Ordered a pizza and bread sticks for pick up and they didn't give me my sauce. I called in and unless I came and got it they... couldn't do anything for me. This is literally just dry bread, no seasoning. A sorry excuse for bread sticks. Read more
Missed getting Papa Johns I used to get it all the time when they delivered in my area, They don't deliver that far, farthest is... like 3 or 4 streets over. So only way to get it is to drive all the way across town. Had very little issues with my orders, atime or two I would get wrong order, other than seldom issues the pizza's were spot on. Read more