Reviews for Domino's Pizza in Amherst, VA
I think it?s ridiculous that you can only use coupon online but my address isn?t in system so I can?t order online they need to... fix that I?ve ordered with coupon before without being online so something needs to change because I?m not about to spend $30for one pizza Read more
This is the slowest Dominos I?ve ever been to. Waited about 30-40 mins just for two sandwiches and stuffed cheese bread. Talking... about ?sorry we are backed up? wouldn?t be backed up if people there moved faster. Asked for Banana Peppers on my sandwich,didn?t get those. Also, had to wait for them to remake my other sandwich cause they made the wrong thing and didn?t even tell meabout it. Read more
They forgot to give me the dipping sauce I paid for, they weren't busy at all so this is unacceptable.
We all understand folks are short staffed and wait times are longer...however, to refuse service while still open on a holiday... weekend is not acceptable. We called for take out (not delivery). Only wanted cheesy bread. That's it. We were told they weretoo backed up to accept orders to call back in 30 minutes. How many more were told to call back in 30 minutes? Why not take myorder and let me know it will be a little longer for it to be done? Over the last several months, every time we have given thisDomino's another chance, they have been a disappointment. (Amherst, VA) Read more
Website down and they said it wasn't their problem. And they wouldn't have even take my order or meet dominos standards. And... previously they won't even answer the phones if the website is up. Read more
Great job. No one came to work. Girl did it all alone. I hope management rewards her now 7 months later called to order. They... told me no order taken until 1hr later. I now they busy in the pm but they should have asked?. If I wanted to place order andpick it up a hr from now.. BAD PR. I'll go elsewhere Read more
Normally I don?t have a bad experience at this particular Domino?s but my friend and I ordered last night and got a bad reaction... to a simple question. My friend made the order online and knew she put a pizza in her cart, but when she ordered the pizza itdidn?t go through and we never received a pizza. Of course that?s expected and didn?t blame the person who made the pizza fornot making it when it didn?t go through. We called this store asking why we never received the pizza and when we realized itdidn?t go through, asked what we should do next because it didn?t go through. We knew it was a website issue not hers. Wediscovered this was a General Manager btw and she went off when we asked. She kept blaming us that we didn?t order the pizza,that she didn?t receive it on her screen so she wasn?t giving us the pizza for free, the website wouldn?t make that mistake,etc. We were not rude with her from the start but she was super defensive and super rude from the jump. We just wanted to knowwhat to do about the website not taking the pizza on the order. She was just really rude for no reason and I understand beingfrustrated but it?s not an excuse to go off on customers that weren?t being rude or hostile with you to begin with. We were evenmore disappointed to find out that this woman was a general manager and it?s embarrassing that she talks to customers that way.She needs to do better. We just wanted help/asking a simple question about what to do when the website messes up. Definitelyfeel bad for her employees if she talks to her customers that way. Read more
Even on a busy Friday night with the fair in town, pizza and customer service was great! Rachel was delightful!