Reviews for McDonald's in Amsterdam, NY
Waited in line at the drive thru for 17 minutes. There were 3 cars in front of me. This McDonalds is notorious for poor service.... Don't order off of the dollar menu here. I was told by an employee that they have been ordered by ownership to use old/cold foodfor dollar menu orders to "discourage people from buying the cheap stuff".. that's terrible, but in keeping with their normalbusiness practices. I rarely go to McDonald's any more and this is why. Read more
I don't usually eat at McDonald's but with the release of the adult meals I had to satisfy my curiosity the location was out the... boxes but still had the rest of the meal the employees were friendly and the service was rather timely. Even though I'm not afan I think I'd try this location again Read more
Omg, terrible.. thought it would be nice to grab something quick. This place is the worst mcdonalds for 100 miles... no... joke, has to be at least 75 house flies swarming our table and soda machine.. it's horrendous. There is NO KETCHUP here.. the soda machine is out of ice, they forgot the nuggets in a 6 piece nugget happy meal ?!? Seems like a pretty necessarypart..no? Needless to say.. I'll stick to the other mcdonalds restaurants and not give the owner of this one nybussiness.. there's no excuses for this kind of management faults.. Read more
This McDonald's needs to fix or replace their speakers and microphone at the drive up ordering Q. It makes the order taker... appear that he or she does not know how to take a very basic order. Yes, after providing my order 3 times. And confirming theoder. I received food items with mixed up toppings, I would hope that the workers where not just messaging with the customersand there food orders. Will try again to see which it is. Read more
Placed a to-go order inside, waited almost 20 minutes for my cold food to come, as it was apparent DoorDash, and drive-thru... orders are prioritized here. Waiting for 20 minutes for fast food is unacceptable; I get it that they aren?t paid much and it?shard to find help these days, but the staff needs to be trained more and need to communicate more to get things done. A lot ofconfusion, untrained staff, and dirty restaurant. I won?t go to this location again. Read more
Visiting New York for the 1st. time. Kids wanted to go to a familiar restaurant. We needed to use the restrooms, but there was... no toilet paper in the men's room and almost none in the ladies room. I reported to to one of the persons there and they talkedto a second person. Nothing was done about it during the time I waited for the remainder of my family to finish up. Because ofthis we cleaned up as best we could and did not order anything. Read more
My friend and I were very disappointed with the service we had today at the Amsterdam, NY restaurant. Obviously the drive thru... customers are considered more important than those who choose to dine inside. When we ordered we were handed a "#" tent for ourtable. I have attached pictures of the sign and our cold meal which was not brought to our table. Management needs to work oninstructing the employees how to be more professional. There was a lot of yelling by the cook staff, and it was very unclearhow we were to obtain our meal, which was cold when I finally went up to the counter to get it, even though the sign handed tous said we would have it brought to our table. Please know that we understand it is difficult to get good help, but as someonewho has never seen such disarray in all the years that I have gone to this McDonald's since it opened about 35+ years ago, weare extremely disappointed. Read more
Ice cream machine is ALWAYS broken. Employees not friendly. Don't order apple pies, they're always like rubber. This used to be... the BEST McDonald's around, not anymore. It's all kids with bad attitudes. Read more