Reviews for Cold Stone Creamery in Ankeny, IA
I went to Cold Stone for the first time and I ordered an Oreo ice cream with Oreos crushed on the top with a large bowl and I... couldn?t finish my ice cream because it tasted like pure whip cream/cool whip it was super thick and hard to eat I was reallydisappointed with how it turned out and to top it all off I had orange stuff in my ice cream not sure what it was but after Ileft my stomach started to hurt very badly and it made my stomach very upset I hate to say this but I?m probably not going to becoming back Read more
Oh my goodness, I don't even know where to begin! I have been getting cold stone my entire life, with it being a treat every... time because I live an hour away from the closest one. When I walked into this cold stone, my husband and I were greeted byCaleb with the happiest hello! We were then given the most hospitality I have ever received at any business I have been to! Heoffered to let us try flavors and never made us feel like we were asking too much. He then made our order with the happiest pepin his step. The entire experience was perfect thanks to Caleb. This is now my preferred Cold Stone location! Read more
We pretty much love Cold Stone. First thing we always notice when we walk in, is that the place is pretty clean and tidy. Now,... for the good stuff. My wife usually gets the Chocolate Devotion, and I get either a chocolate malt, or like on this most recentoccasion, a Granny Smith Caramel Apple with Peanuts. Yep, they'll even slice it for you if you want. There are places to sitoutside when weather permits. And ... the restrooms are usually pretty tidy! If you follow me, you know we travel extensively,and I make point of restroom condition in many of my reviews. Just as important as the food the serve. Good job, Cold Stone inPrairie Trail area! We enjoyed this visit so much, we came back the following day! Read more
just ok ice cream. not much variety without mix-ins. good to try once but won't come back again
Ever want to feel like your holding up the line and being hurried when you just get to the counter? This is the place. The kids... have no customer service skills. They just come up and and say " what would you like" and eye roll if you don't say the size youwant. I came in here with a family of 5 ( 3kids) And felt as if we were being a problem for trying to figure out what everyonewanted when we just got up to the counter. Then they can't even make what we asked for. Then I pay 35-40 for ice cream. The onlyreason they get two stars is that the brownie was good. Read more
The ice cream quality is satisfactory. The staff is nice, though they sang to me when I tipped them?kind of paradoxical, you?d... think if they wanted more tips, they wouldn?t sing, but I digress. The price might be on the expensive end, but it?s what you?dexpect. Read more
I was blown away with the fantastic service and great ice cream they whipped up. Really good stuff highly recommend!
The staff is attentive & friendly!! Very good with on line pick-up orders.