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Google Reviews

Sean Becker

We found a piece of what looks like mulch or petrified chicken in our sandwich. When we went to the store to advise the manager and ask for a replacement, the General Manager Todd was extremely rude and reluctant. We work in the food industry and understand mistakes happen but this was a contaminate the store should be aware of. Instead we were treated very poorly like just another customer complaining to complain. The issue still does not feel resolved after having to demand a full refund due to the complete unprofessionalism from the manager and the eagerness to ignore the issue and pass it off as no big deal. Will not be eating here again.

Xenia Straight

Horrible! Portions are smaller and others locations we have eaten at. Kitchen staff really did not care they were to worried about having fun gossiping.

Tanya Bishop

My little family has Covid right now. My mother-in-law ordered Panera for us for dinner and had it delivered. I was so grateful because neither my husband or I had the strength to make anything. When we got it it was delivered no contact so I didn?t have to stress about spreading sickness and when we ate it the word that kept coming to mind was ?exceptional?. We got the Mac and cheese, bread, and chicken noodle soup. The kids are asking for it again.

T Smith

Went to this specific location (even though it was out of my way) because it had a drive thru. So I asked for a Strawberry smoothie... Never was asked a size, didn't think about it... My receipt said I got 16oz I knew this wasn't no 16oz cup! And it wasn't to the rim (as my water measurement was) So, I got a 12oz smoothie for the OUTRAGEOUS price of a 16oz, and it wasn't the best tasting one either! I will never get a smoothie from Panara again...

Chad Thompson

I've gone in multiple times prior to 8am and their frozen cold brew "isn't available" because they "don't have enough staff" to make the pre-mix. The manager told me it is "hit or miss" whether it's available in the mornings. I have waited 20+ minutes in the drive thru for a single breakfast sandwich, and had very similar experiences at the Panera on Delaware Ave. I would just avoid both the Panera's in Ankeny; whoever's running them is asleep at the wheel.

Amanda Michael

My first time here. Someone recommended the soups. I ordered the soup and mac and cheese. Soup was amazing. Was a bit disappointed when they told me they didn't give or sell crackers. Have to have crackers for my soup, luckily there was store close by so I went and bought some.

Geoffrey Barnes

They did not provide me with the food I paid for and did not provide a receipt. Got home missing items on a standard sandwich as well as condiments. They also don?t answer the phone to even speak to a manager. Below is their version of a Turkey avocado BLT. One piece of avocado and no bacon?. you know the B in BLT?

Michelle Wolf

I found plastic in my soup. When I called to speak to a manager, I was put through to Jeff. When I began to explain what happened, he interrupted me. I was told to calm down (I was calm) and explain what kind of plastic it was. At that point, I wasn't very happy. Does it matter what kind of plastic it is? I bought broccoli cheddar; the description doesn't mention anything about plastic. They also forgot two things of our small(ish) order - my kid's yogurt and the bacon on my kid's mac and cheese. That is nothing compared to the poor customer service. I was completely shocked that someone who is that terrible at dealing with people would be a general manager. He didn't apologize. He talked down to me. He asked me to prove it. Well, here's the proof, Jeff. Notice the plastic doesn't have any soup on it; that's because I chewed it up and almost swallowed it.

More Google Reviews

Explore our extensive menu featuring american food. We offer many items such as chicken. Find our choice of fine entrees at Panera Bread. Many consider us the best place to eat in Ankeny. Give us a call at (515) 963-5090 and we'll guarantee you a fine night out.

Cabaret Sports Bar & Grille - american (0.5 mi)
Siam Table - thai (0.61 mi)
Leaning Tower of Pizza - Uptown Ankeny - italian (1.21 mi)
Uptown Food & Beverage Co. - american, italian (1.26 mi)
Yankee Clipper - american (1.28 mi)

Cities near Ankeny
Des Moines, IA (16 mi), Ames, IA (18 mi)

Towns near Ankeny
Polk City, IA (6 mi), Altoona, IA (9 mi), Huxley, IA (10 mi), Pleasant Hill, IA (11 mi), Grimes, IA (11 mi), Clive, IA (15 mi), West Des Moines, IA (16 mi), Waukee, IA (17 mi), Carlisle, IA (18 mi), Norwalk, IA (19 mi), Colfax, IA (19 mi), Nevada, IA (21 mi)

Sirved has 119 restaurant menus for Ankeny, Iowa. Want a specific cuisine? Check out our best lists for Mexican, Asian or Italian in Ankeny. Dietary need? Let us show you all the vegetarian, gluten free or vegan options. Search Sirved for things like sushi 🍣, wings , pizza 🍕, tacos 🌮 and more. Need just a kids menu or drink menu? Sirved categorizes our menus to make exploring easier.

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