Loading

Reviews for Starbucks in Ann Arbor, MI

Jenni Piper 1 year ago
1

Website states they open at 8 but when you arrive they tell you they don?t open til 12. What?s the point of a Starbucks that... opens at noon Read more

Bill 1 year ago
1

It's noon on a weekday. Was in the mall and walked down to SB to get a snack and coffee. 3 ladies behind the counter, so you... weren't shorthanded. . One says, "We don't open till 4 (PM). . Seriously? 4pm.? Then at least fix your website. Don't say you're open (like a real business) when you're not. . (And, you're paying 3 people to stand around and tell customers, we're notopen for 4 hrs?) . I understand malls have fallen on hard times. But you're sure not helping. ...one more reason never to setfoot in Briarwood again. Read more

gem 1 year ago
1

the most rude starbucks i?ve ever been to. the workers all roll their eyes at everyone, HUGE ATTITUDE PROBLEM! they?ve messed up... my orders multiple times and have no manners. the worker with the green hair, rocky i think, slammed my baked good on thecounter after i told them it wasn?t out. everytime i visit this starbucks i am disappointed by their service, even though it isclose to my place of work i will gladly go out of my way from now on to go to a different coffee place. Read more

Kimberly Vaughn 1 year ago
2

This is truly the slowest Starbucks I?ve ever been to. 5 employees: 1 making drinks, 1 refilling containers, 3 chatting.

Chelsea Michelle 1 year ago
1

The new management is HORRIBLE! The workers seem a little racist (hence how they was looking at me when I walked up). They don?t... know what they?re doing. My drink was so milky and disgusting. They shouldn?t have opened up so soon because nobody there knowswhat they?re doing! I?m disappointed. Read more

Kelsey 1 year ago
5

Amazing staff! This is my favorite Starbucks location and I'm so excited they have reopened.

Veronica Bullard 1 year ago
5

Follow Me Prompt, friendly service. They weren't out of espresso, milks, flavorings, or coffee either. They have everything I... came to get. A coffee that everyone loves to hate, especially in Italy and throughout europe where they call it overrated,burnt, flavorless trash but I'll give them a good rating anyway out of my own ignorance and inexperience with the real,authentic, perfect cup. The best way is to leave out all of the sauces, syrups, and flavors and get a single or a doubleshot. That way I can save calories and get that buzz I want. Read more

C H 2 years ago
1

If I could give 0 I would. I was only one at the business. Ordered my coffee. 5 people standing there. I had to get back to my... business for a conference call. They stood there talking messing around for a few mins before even starting my coffee. I toldthem forget it and they just argued and laughed at me. If my staff ever treated people like that I'd fire them. You neverdisrespect the customer they this staff does Not first time had run in with this Starbucks Read more