Reviews for KFC in Anna, IL
DO NOT EAT AT THIS KFC I will sue this kfc I found a Rat tail in my food and the chicken was raw the worker failed me off and... was very rude I am so disappointed ???? Read more
I called in as I was ordering one of their coupons specials and figured they would have to make a special order for it. Surprise... me when she said they had enough legs and thighs that there were enough of them ready now and would go ahead and put them in abucket for my pickup in the Drive- through. I arrived in just a few minutes and my order was waiting. Hot and crispy freshlymade. Read more
Drive thru person was rude and cut me off i had to finish ordering at window, out of mac and cheese, they don't have jelly at... this kfc/taco bell i ordered cheesy Fiesta potatoes and she gave me my kfc order and told me to pull up because there was a 4.5min wait on potatoes so chicken is getting cold ugh never again Read more
Friendly staff and the food was good. Quick service and she didn't complain when I asked for extra honey for the biscuit.
I've worked here for 5 months the place is nasty. The water is not up to temperature to kill off bacteria. The workers they have... are rude and try to fight others. This place needs shut down. The roof leaks and falls on food when it rains. The place is fullof mold and not healthy for workers or customers. So if I were you I would not eat here. I'm contacting the better businessbureau to better help me with this problem. Read more
We just got 12 pieces of chicken, 3 sides & 6 biscuits for $34.95. We were told that they could not give us all dark meat... because they only had 6 pieces and it would take 30 MINUTES to get 6 more pieces of dark meat. This is at 4:30 on a Saturdayevening. Is this not a fast food chicken restaurant?!? They said that they were training new people. (On a Saturday night?) SoI guess they sold out of dark meat fast. HOWEVER, the dark and light meat we received were both dry and not hot and at least afew hours old. So I guess everyone was in a training seminar in the back for a couple of hours, waiting for someone to pull upat the drive-up window. Is that procedure part of training? Yes, I am being sarcastic. But this has happened repeated at thisKFC. KFC has always had amazing chicken and worth the extra money, but not when it?s dried out and cold. We will have to startchecking it out before leaving the drive-thru. I am sure those that work there work extremely hard. But this problem isongoing and needs to be addressed by upper management. Read more
Hello, I am a manager at kroger. Right next door as a matter of fact. In our business we strive for customer satisfaction. My... meals have been messed up numerous times here, but I always try to look past it. With every business their are hiccups orincidents where things go wrong, but it's how you make it right in the end. Ive waited over 35min twice on a simple order of 4pieces of chicken to be cooked for me. Each time I've waited that long, is because they forgot I was waiting. Mind you I am amanager needing to get back to my own job. I've called in once because I finally had enough and wanted my service issues to beknown. I was told I could come back for the same meal free of charge and the lady took my name. I asked if I needed to keep myreceipt or would need anything else, but I was told no.. 8 returned today to get my free meal, and was rejected. She was politeabout it, but still rejected. Wasnt told at that time that I only had 7 days to return. When getting up to the window, the ladytold me we only keep that for seven days, and it started 2 weeks ago while she was on vacation. I asked her, given thesituation, you won't honor it? She just said no they can't. She said ty, I said ty and that was it. If I had been a customerwho had consistently came doing this on the regular, I would have said no as well. but it being the only time I've ever donethis,, I'd think you would have made it right. My advice to yall is to try and make things right with people. Especially whenthey have had bad experiences and haven't stirred up any issues. I will happily bow to defeat, and say yall won. Thank you forhelping me realize you aren't a local business I want to support. It's about friendly and community. Please coach to thoseopportunities and im sure you'll have much better results. Thank you. Read more
WAY too expensive and the food is absolutely disgusting. Sides, chicken, all of it?completely disgusting.