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Reviews for Pizza Hut in Anna, IL

Angie Taylor 1 year ago
1

Should have went with our first impression, it smelled very bad. But we thought we would give it a chance anyway. It took a few... minutes to be acknowledged and then we were told to sit where ever we wanted to even though the sign said please be wait to besealed. The waitress came over to take our drink order and it took about ten minutes to get our drinks and then she took ourorder. We watched and listened for about 30 minutes as they answered the phone and were telling people that it would be 45minutes for their delivery. Every delivery can't be the same time. Three people came in for their orders and were told theywould have to wait or come back. This place desperately needs more competent people or simply a member of management on site onFriday nights. The shorter girl was overwhelmed and rude! The other girl clearly wasn't trained very well. Read more

Kimberly Davis 1 year ago
3

I'm happy they're back open for dine in! Training is definitely needed for the employees. We ordered several pizzas and one came... out very overly cooked. It's crazy they thought we'd be ok with that. Our server was nice but does need training. She said shehas never done this type of work before. She could be much better with some help. We will eventually be back. Just hope thatit's better next time. Read more

david miller 1 year ago
5

Birthday Night! The order was ready when I had arrived. Thank you

Cheryl 1 year ago
5

I always know that I will not be disappointed as they are very consistent in their service & of course the quality of their food

Patsy Blevins 1 year ago
5

Anna ill workers are so nice I wanted to do a prank call and so I did it. Then I kept saying all different places that were not... pizza hut and she was so nice I do not know her name but she was so nice and she totally understood Read more

Michelle Renee Fry 1 year ago
3

Ordered boneless wings. A couple different flavors. Honey BBQ was my favorite. Just not very much sauce. Did not care for... the garlic sauce. Not sure why. They were Luke warm. But we ordered ahead and picked up took home. Still not real hot. Staff seemed friendly enough. Read more

Rebecca Kristoff 2 years ago
1

For starters maybe remembering to add the toppings to the pizza. That keep in mind, we paid $5 extra for. Also, getting the... pizza here before it's gone almost cold would be a good option. I understand every one and business has its' days but, in sayingthat we also paid for our food in full, so in return it should be prepared the was we requested. Thank you for reading myreview. I hope it's been helpful. Have a good day. Read more

Jami McCowen 2 years ago
2

Our order has maybe been right two times? It?s normally good, pizza is always very good. We used to have it delivered, pizza... changed the rules on us, and now won?t. We have to have a local meeting place. This is completely out of the way, andtruthfully... they pass our drive way to get to the meeting place. ???? now the past TWO times, the driver has ?forgot? to callbefore they leave the store to meet. The guys even gave us a discount and then STILL didn?t call and left my husband waiting....then to have cold pizza. Not worth it, but hell.... the only place we can have pizza and not drive a 40 minute round trip thereand back to pick up pizza. Read more