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Reviews for Jack in the Box in Anthem, AZ

Becky Shelton 1 year ago
2

Order taker put down a combo without my asking for a combo. I let them know it's not a .combo.... then the stranger reaction.of... the order taker:..."you said it was a combo!" ...then I repeated myself. It's not a combo. Then again they said: "No you said itwas a combo" i repeat: no I never get combos here. I did not say a combo. They again say: "no you said a combo!" ....I dunnowhat was wrong with this order taker but who argues over what a customer is ordering?! Very weird very rude. Who cares what Isaid, even though I did not say that. Bizarre experience. Rude customer experience from an older guy/order taker in drivethrough. Read more

Fairy Momma 1 year ago
4

Usually I have an amazing experience at this location but today was not it. I can?t have dairy as I?m allergic and there was... cheese on my burger, no biggie took it back to ask if it could be remade. It happens multiple places for me and everyone isusually nice but they were not. They weren?t very nice when asking to see the burger and receipt, I tried to let her know I?mallergic to dairy so I?m sorry for the inconvenience and she just talked over me so I just shut up. The guy who took our orderwas not sober? sorry but there?s no chance he was. He didn?t understand what we said most of the time and it didn?t help he hadAirPods in, then he watched over the woman?s shoulder as she helped correct my order then asked us what we ordered since we werewaiting in the drive. My guy looked like he could barely keep his eyes open? I MISS THE NICE LADY WHO ALWAYS WORKS SHES SO KINDAND SO CHATTY! I hope she?s well ???????????? Read more

Stacey Johnson 1 year ago
1

I started orginally to be the only one in the drive through, felt rushed, when I told them I needed time to look at menu. Get to... window the guy never read back my order just handed the bags, i go through my stuff, he says, there's other customers behindyou, I said, "Excuse me!" I need to look through my order to make sure its right, I pull up, and sure enough, its wrong. I goinside I speak to the manager, I point to the guy who was rude. I have my grandkids with, so the pressure was on. Managerapologized with head down, gave me like size large in curly fries and cheese cake. This Jake in The Box isn't the same like itwas years ago. Prices too OMG! $32 YIKES!! Read more

Mike Parker 1 year ago
5

One of the better Jack in the Boxx locations to be had. Staff are friendly and quick with the order, the restaurant is clean and... food prepared to order. Read more

Kenneth Ly 2 years ago
5

Fast food is never that great. However it's the service that made the difference. The individual working the window for the... drive through was great. You can tell she was have a rough day my her limp amd holding onto the counter but she still made itall about the customer. Read more

Leahcim 2 years ago
3

Whoever took my order in the drive thru had an annoyed tone. Burger just looked sad. Cheese could have been melted and meat... wasn?t fresh/hot or else the cheese would have melted. This is a good reminder of why I stopped going to jack in the box. Read more

Robert Birch (WhereIsGeorge) 2 years ago
5

Where I live in Arkansas, we unfortunately do not have any JITB locations. So, whenever I make it to Phoenix, one of my first... stops is always at the local Jack!!! Read more

David Treadway 2 years ago
5

Fresh and hot sausage biscuit with fries better than McDonald's! Friendly staff too!