Reviews for Panda Express in Apex, NC
This is a first for me, I don?t think I have ever given a 1 star review ever. However, I visit this weekend place at least twice... a week and I have consistently been disappointed. Every time we have ordered here we are either missing a food item or theportions are extremely small. Today though it was both. I ordered a plate with fried rice, orange chicken, and Kung Pao chickenand I got fried rice and Kung Pao but no Orange chicken. Can?t even say they got the order wrong and gave me 2 sides of Kung Paobecause it didn?t even have 1 full portion of Kung Pao. I also ordered a. Bigger plate which had all the sides I requested butagain the portion sizes were extremely small. I should have checked before I left the drive thru. Lessons learned? check yourpurchase before you leave. This is a consistent issue at this location. Oh also, they are constantly out of certain dishes sodon?t get your heart set on anything specific. Here is a pic. Granted the food shifted to one side but clearly there isn?tenough Kung Pao and where is the orange chicken? Read more
711pm doors to lobby locked with closing time of 9pm ?! Plenty of staff inside I could see 5 workers. Was told drive through... only. Went to drive through was told they were out of rice out of wontons out of so many things. I finally ordered somethingand the only reason they get two stars is the food was good otherwise don?t try to close almost 2 hours early. I also wanted tovisit restroom and wash my hands. Read more
Let me just start with wow... Worst Panda Express I have ever been to staff were rude, no food available and they poured food... into the takeout boxes with lost of liquid which made a massive mess. Noodles were overcooked and broccoli beef was old and morelike broccoli soup. I only snapped a photo of my ?big plate? because well had to take care of the rest of the mess. I think itwas a good experience to keep me from craving panda for a while so thanks to that. Read more
It used to be good but they have lost their quality. Me and my wife loved eating here, we even had the catering platters for a... party. The chow mein was one of the best items and now it's 70% cabbage. I got 3 orders yesterday with a family feast. I am verydisappointed and feel kinda cheated. I understand that the economy is down, but Instead of adding more cabbage, keep it the sameand raise the price. Last time I was there the honey walnut shrimp (which costs extra) was mostly burned. Since I did drivethrough both times, because the dining room was closed, I didn't see the product prior to getting home. I spend about $55 to$60 on family orders each time, but we have decided it is no longer worth the money. Read more
Worst experience I?ve ever had at Panda Express today. The front line is so empty - no orange chicken (which I came here for)... no Teriyaki chicken, no blackened pepper chicken, no broccoli beef. The options are incredibly limited, but the PREMIUM steakoption is of course available. I asked an employee for a sample, to which he declined. Then right in front of me anotheremployee named ?Daniel? took a tooth pick and plucked a piece of steak out and ate it. Disgusting. I understand staffing ishard right now but this is a management issue and there was no accountability here today. Shameful! Won?t be back again. Read more
Super rude in the drive through, ordered noodles and they were 60% cabbage, she also had me wait there for 5 minutes at the... window for ?fresh chicken?, which was not fresh, and also there was only 5 pieces of chicken on my plate. Absolutely would notrecommend, food was not even worth the 5 minute drive from my house. Read more
Update: After my awful experience 6 month ago that I posted below I went through the drive thru again today and had Angelica and... Angie help me. They were so kind and all of the food we got was delicious. Specially my shrimp. They surely earned our businessonce again after today?s experience. Went through drive thru at 3:30 yesterday Saturday. They were out of white rice we wouldhave to wait 20 minutes for it. My honey walnut shrimp was gross as you can see on the picture below. The 3 entree was ok butwas not fresh. I used to frequent this Panda Express not one I will be going back to. The only reason why I gave it two startsis because of the very polite kid at the drive thru window. Read more
As a connoisseur of Panda Express nationally, I can confidently say that this location measures up to the standard of west coast... locations. As in, the food was pretty good. The restaurant was clean, although lacking in atmosphere. They weren't givingsamples due to COVID, which I thought was very thoughtful. This location really cares about its community and their wellbeing.-1 star because one of our fortune cookies didn't have a fortune in it, and now we will have to spend the next week having noidea what to expect from the future. Read more