Reviews for Charleys Cheesesteaks in Appleton, WI

I was just there and they were very rude. One of the sandwiches doesn?t come with all of the toppings (chicken California) and... when I told them i didn?t want any of it they told me that I was wrong. Very rude and unprofessional. Sad that their employeesdon?t know their own menu and are rude when someone tells them that they made something wrong. Read more

Service is so slow, literally the cashier isn?t moving. Their so busy talking they can?t make the food.. you?ll starve to death... before you get your food here?? Read more

went here for lunch with the family was told 2 meals which werent complete meals came to almost $30. the employees were... absolutely rude and didnt seem to care. the employee who took our order was like the food is expensive. Wont be coming hereagain Read more

Great food, but poor work ethic from employees. They never stay open for the entire 7 hours that they are open. Quite sad as the... job is not hard and I know this from experience managing fast food myself. I would never let my employees slack off and get paidfor standing around and doing nothing for their last 1 to 2 hours they were supposed to be open and providing food service likethey should. They are the only fast food in the mall that never closes they will. I have shown up at 5pm and the hours for themis to close at 6. They closed the register on me and said they close at 5. Clearly I show them the hours saying they have anhour till they close. They had the audacity to tell me that they did not care that I was waiting patiently in line and decidedto deny service because they didn't want to work anymore for the day. Worst service and managed fast food place I have everencountered. Most of their employees would be fired for what you can't even call a work ethic as well as the young men who aredisrespectful of customers. This has always been their MO, bad employees and almost fully cooked soggy food. Read more

Pros: Very friendly staff working the fryer and cashier. Cons: Big disappointment and dissatisfaction was seeing the small... amount of fries for several of my orders of "large" fries packed in boxes! Too LITTLE quantity of fries to be justifiably called"large". I ordered $20 worth and was left wanting. Not only were they scarce, they were soggy from being undercooked. Withoutthe special toppings, the fries are just that...Plain soggy fries. Not even salted. I regret I didn't go to Mad Chicken a fewwindows down for their waffle fries, thinking Charleys fries MAY be of good quality. I stand corrected. I will not be orderingfries from here ever again. Read more

I've always had good experiences dining with Charley's :) Always fulfills the cheese steak cravings! Today I had a wonderful... experience with the employees working, as I realized I did not have a full form of payment. They were kind and patient with me!Thank you for understanding that mistakes happen and for treating me so well in such an embarrassing instance. Keep up the greatwork Read more

DO NOT EAT HERE Watched an employee drop precooked bacon on raw meat and put it back into a container of cooked bacon. Cutting... board is stored on the FLOOR!!!!!! Employee working the grill took his phone out with gloves on and proceeded to cook withoutchanging gloves Read more

They were very rude. Calling me deaf because I couldn?t hear them over the loud noise they also couldn?t hear me because it was... very loud. And they were being very pushy?. We were also waiting for them to fill up a drinks and as we were trying to grab themcause our hand were full? they rudely asked us to move. Read more