Reviews for Chuck E. Cheese in Arlington Heights, IL
So this is how Chuck E. Cheese saves a buck. They charge us 6$$ for this tiny little container and the rude girls at this place... don?t even bother to fill it up!! It?s literally half of not more then half of the original cup they sold just a year ago. Theyshould be ashamed. I?ll never give them another dime of my hard earned money! Lots of better places I can take my kids withoutbeing RIPPED OFF Read more
Very busy but fun birthday party environment.
Be Aware Lazy stuff, rude manager.Food is disgusting.Some of the machines are out of order for a long time. Dirty tables and... dirty toilets. Unfriendly, sad employees "work" there. I will not spend anymore money to any Chuck e cheese. Read more
People who work there are extremely rude even the manager.We felt discriminated because of our accent. Only uncaring staff work... there. We had the WORST birthday party ever.No pizzas,no food,Chuck e cheese did not even come to our table,no prizes... We hadto ask 3 time to get my boy in the ticket blaster. Nobody cares.We waited with the birthday boy on the line more than 10min toget some prizes.The young girl gave service to everyone but not us.She told us "it is 10o'clock I have to go.You can come backtomorrow"and she turned around and left. Are you serious? My boy started crying he could not get anything. WORST CUSTOMERSERVICE! Read more
Great for kids, I did see Chucky saying Hi. It's a bit small inside with a bit of variety ???? for kids 2play. Got an hour of... unlimited play for one price $$. Read more
Place is nice. Great for kids birthday parties. Pepperoni pizza is great. It's also nice that you can grab an ice cold brew. If... you bring your kids to the ticket counter, be sure you check how many tickets they have first as one of the attendants thatworks there told 3 different families the wrong amounts for items they were redeeming. Of the 3, 1st one was sorted 100, 2nd was200 and 3rd was 1700 shorted. All three had to make a fuss about it otherwise it wouldn't have been corrected. When callingmanagement, they said this is a known issue due to a condition. What I don't understand is why they would put that person therethen. Knowingly shorting people out of what's rightfully owed to them. I get it it's just tickets but do it right or don't doit. Read more
Samantha at front desk was very professional and helpful when my little ones were trying to decide on a prize. Chuck " E "... cheese made their day by coming out and dancing with them!!! Thanks for being amazing Samantha! Thank you a million times over. Read more
I get that this place is meant for kids to play. But when it's time to eat.. a ?large? pizza; and what they call appetizer... sampler (3 wings a handfull of frozen fries and a chuck or bread) is not worth 60+ dollars. Read more