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Reviews for McDonald's in Arlington Heights, IL

Jeanie Bond 1 year ago
3

Drive up here is fine. But don't try to go inside. VERY. SIMPLE. ORDER. Egg McMuffin and unsweetened ice tea. Simple enough? ... They brought my egg McMuffin and an empty cup. I went to the drink station. NO UNSWEETENED ICE TEA. I went to the counter. Noone was there. I waited and waited. Finally, I go into the employee area to try to find someone. Finally someone sees me. "YOUCAN'T COME BACK HERE." I said there is no unsweetened ice tea. "Oh. You wanted unsweetened?" READ THE TICKET. There is NO WAYto get unsweetened ice tea at the drink station. And HOW AM I SUPPOSED TO GET SOMEONE'S ATTENTION?? WAIT 3 DAYS?? Also - Ifirmly believe that the employees are firmly instructed "DO. NOT. MAKE. EYE. CONTACT." Read more

that dee 1 year ago
1

Every-time I buy here, there?s not a single soul of a customers and still they make me parked up at drive thru #1 and wait aprox... 10 mins for my food. And they always come in laughing while walking towards my car. I?m mad bc I feel they just making fun ofmaking someone wait 10 mins for nothing Update: keeps being worst McDonald ever. They need to get rid of some of the staffthere immediately Read more

Crystal Washington 1 year ago
1

I love a QP. but this locations Quarter pounders are always cold. Any other MCD has them piping hot and fresh eat time.

Sharon Cherry 1 year ago
5

I only eat at McDonald's once or twice a year since the food is not like it use to be over 50 years ago when I was going there... as a teenager. But those 2 breakfast sandwiches was really good and served hot I was surprised. Read more

Maria Balahadia 1 year ago
1

Drive thru, employees are rude. Fries are cold, they made sandwiches very dry or very sloppy. Their food is always microwaved to... the max. Also the stupid manager Didn?t let us use rewards through the last window ( the only window open for paying and pickingup orders) even though other mcdonalds lets us. Manager here needs to be fired!! They must hate their lives!! STAY AWAY fromthis location. Des plaines one is way better. Read more

Joseph :v 1 year ago
2

The food here is good, I've never had any problem with it. However the tables and drink fountain area are always dirty, spills... everywhere and the tables are not cleaned often. Be ready to wait 10 to 15 minutes if you're going inside because they alwaysgive priority to the drive thru customers. Read more

Brian Ashcraft 1 year ago
1

I travel throughout the northwest suburbs for work almost every day. McDonald's is always available and an easy place to get a... coffee, Coke, or snack. This location consistently has the slowest, least friendly staff. I've sworn off returning, even if itmeans going out of my way to get what I'm looking for Read more

Stephen Augle Sr. 3 years ago
5

Fast service hot food. Very good customer service complimentary and welcoming. I would like to thank the manager and staff for... keeping things flowing during these very difficult times. Always a smile at the window always a kind word we can learn a lessonfrom this McDonald's. Great job keep it up. Read more