Reviews for Dunkin' in Ashburn, VA
This place is a failing revolving door with a bunch of little kids messing up your coffee if you wait ten minutes to be... acknowledged!! I used to come here at least twice a day and I?m done ? Read more
Very sad to go to the store for the first time and more sad for the people who will go there in future. We want fresh baked... goods not stale stuff. Bagels were stale and croissants were not baked fully (raw flour lumps) Read more
Ordered an ?iced coffee? that tasted like water. Politely asked the employee working there to make another one and it tasted the... exact same. I mentioned something was obviously wrong with the coffee and received a blank stare back. I asked for a refund asthe coffee was undrinkable. She didn?t know how. I left as I didn?t have the time to wait for her to call someone on the phone.I would not normally leave a review but I?m cranky without my mid afternoon coffee. . . Edit to add. I do not blame the girlworking today. She was clearly poorly trained and should not have been working the store by herself. Read more
I typically LOVE Dunkin donuts but for some reason this store can never be consistent. I ordered a small iced coffee with two... cream and a croissant sandwich. The coffee is mostly cream. I cant even taste coffee. The croissant is burnt and hard to bitethrough. So disappointed and a waste of money. Read more
Outrage is all I can say. I went to this location this morning to pick-up breakfast and after placing my order, I stood at the... pick-up line. The woman behind the counter was watching me ardently and I began to feel very uncomfortable as I was chattingwith a crush on my cellphone. Next, she comes from behind the counter asking me what I was doing and reaching for my phone tosee what I was doing. She was asking if I was taking pictures. I was just chatting quietly with my friend, but I felt as thoughI was being harassed (interrogated) for chatting away (quietly) while waiting for my order. I politely asked her what she wasdoing and she waked back behind the counter withoutan apology. I have never felt so embarrassed because of her actions in thestore. To make things worse, they gave me half my order and I asked again politely where my other items of my order were - andthey kept me waiting a couple of minutes longer to get two Donuts. Well,I advise anyone coming here to hold your phones tightlyor the Dunkin Donuts Gestapo will try to check your phone to see what activities you're conducting on your phone. I can'tbelieve it's come down to this - that a store would permit an employee to behave like this. I will not be visiting this locationever again, I feel the next time I'll have to present my papers to prove I am a citizen. Read more
I visited many Dunkin Donuts and this is farmost the largest Dunkin Donuts I've encountered. The girls are very nice. Great... personality, good customer service skills. Very clean. SORRY I still call it Dunkin Donuts and probably will not stop. Read more
This DD is located in the Ashburn Village Shopping Center. It has 2 entrances you can come into the store with. There is limited... seating though. I have been going here for years and even though there is usually a line- it goes fast. And what does linesmean? That means that this place is good and people are willing to wait in them. I have only had a few times where they havebeen out of donuts, but that is understandable as they don't make their own donuts in store. The staff is friendly and I willcontinue to use them in the future! Read more
Over 30 minutes to make one medium coffee. This used to be the best Dunkin in Ashburn. Service is now SUPER slow and very often... wrong. Read more