Reviews for Pho Factory in Ashburn, VA
food is good but service is awful. they?ll only have one person working even when it?s busy. literally sat down for 20 minutes... and didn?t even have anyone take my order. Read more
Got there when it opened so it was pretty empty. The Food was really fresh and prepared to order. Pho was delicious. Staff... was pleasant and helpful. I would recommend this place. Read more
Good pho and menu options, the food was hot and fresh.
I went there one day for a quick lunch, ordered a 10-dollar pho, and tipped 20% as I usually do. Today I checked my bank account... and found out they charged me 40% tip - obviously 20% is not enough for them. It is a tiny amount, but I have no tolerance fordishonesty. In fact, this is stealing. If you are in need of money, ask me for it, I?d be willing to tip you extra $50 but youcan not steal from me. Never going back to this restaurant again. Read more
For Ashburn, this is our comfort zone. I know there are more authentic pho restaurants if you?re closer to the DC area, but this... location has consistently quality pho, and the service is always great. Definitely recommend. Read more
Food was good but service was pretty bad. I don?t know if they had short employee or something else however we went to kitchen... to call someone for help couple times and it wasn?t nice at all. Other than that Best hangover item ever Read more
Other items on the menu are decent but when you order Pho and ask for Flank steak (not tripe, not fatty brisket) this fatty,... blubbery mess I got is a shame. It made my meal inedible. All of their drinks were sold out too (coffee, coconut drink) not agood sign. Most likely won't be going back. Budget cuts are probably occurring and quality has gone down. Read more
I ordered a large pho and it was nothing more than a big bowl of hot water with a small amount of noodles, and even less meat.... Very disappointing and a waste of money compared to what you get at other Pho restaurants. Read more