Reviews for Arby's in Ashland, KY
Very good service! Lady at the cashier was very sweet and our food was hot and fresh! Bathrooms are clean and so is the dining... room! Would love to come again! Read more
Both mine and my brother's food was overcooked and stale. And my feet stuck to the floor everywhere I walked inside. I doubt I... ever go back to this Arby's. Read more
Just walked in for a to go ordef and the place was busy inside and out, had to wait a few minutes to place my order , but was... constantly spoken to and assured someone would be right with me. Very well handled situation considering how busy, trainee crew,milkshake shortage! 5gjsnjs a very well trained crew, normally wouldn't consider returning for a while under thesecircumstances, but I was treated like I mattered , and everyone was very courteous.d professional! Be back soon keep it up! Read more
We visited again in the last few days. The gentleman who took our order was friendly and attentive. All of our food was fresh... and tasty. We'll be back. Mcdonalds could learn a thing or two from y'all. e.g. Allowing customers to dine-in ???? Read more
Hit the drive through on our way to Virginia. Kid working the window wasn't the sharpest pencil in the box but we managed to get... our order straight. There were several other places closer to the interstate but I wanted crinkle cut fries and they didn'tdisappoint. Fresh and HOT! Also got one of the messiest beef and cheddar sandwiches ever. They certainly didn't skimp on thecheese. My only knock was they only gave us 2 napkins. Read more
Past few times I've went through the drive thru the staff was rude and forgot over half of my orders. Once when I called to let... them know they argued with me over missing food and refused to replace it. Food was cold and roast beef was dry. This is theWORST Arby's I've ever been to. I will not be back, nor would I recommend supporting this specific location. Read more
I was so excited to stop at an Arby's for lunch in the middle of my road trip. Parking wasn't an issue. I walked in, went... directly to the bathroom. This should have been my first clue to go on down the road to the next one. The bathroom wasn't thecleanest. Definitely needed some repair. Walked out to order my food. My feet stuck to the floor all the way through the store.The counter person (middle aged blonde) was anything but friendly. I ordered my food and waited. Double beef and cheddar, curlyfries and a large sweet tea. DO NOT ORDER A LARGE DRINK IF YOURE DRIVING. There isn't a cup holder around that will hold thatcup. But the tea was good and fresh. My fries on the other hand, were not. They were half cold, dried out and tasted like theyhad been sitting in the bin for hours. My sandwich was decent though. I'll be avoiding this location on my next trip. Read more
Went to pick up quick dinner. Got roast beef slider, curly fries, French dip sandwich with crinkle fries and Dr pepper. Slider... roll was hard as a rock both fries were cold and drink was filled completely to the top with ice. Very little drink in the cup.Have always liked this store in the past but their quality has slipped to below standards. Will spend my $$$ elsewhere. Read more